Lot Operations Specialist I - (Overnight) - Military Veterans

This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.

• Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
• Review and update condition report; approve and audit vehicle repair report.
• Walk vehicles to make recommendations for reconditioning to increase vehicle value.
• Provide quality service and assist in resolving problems.  Respond to customer inquiries relating to vehicles.
• Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
• In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle presentation and verify certification/announcements.
• Work with lot operations for organization of account vehicles.
• Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
• Actively participate in support of all safety activities aligned with Safety Excellence.  Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Perform other duties assigned by management.

• Qualifications

  Minimum

• High School Diploma/GED
• Generally, less than 2 years’ experience in a related field
• Safe drivers needed; valid driver’s license required.
• Ability to drive standard and automatic transmission vehicles.
• Basic mechanical knowledge of identifying (i.e., flat tires, low gas, jump-starting vehicles.)

• ​ Preferred

• 6 months of auction or driving experience preferred.
• Knowledge of lot operations/lot layout preferred.
• Knowledge of LDM preferred.

• ​ Physical Requirements

• Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
• Ability to stand for prolonged periods of time.
• Ability to lift 1-15 pounds.
• Must be able to walk long distances.

• Work Environment

• Constant exposure to outdoor weather conditions. Moderate noise level.