Manager, Administrative Operations, (AJC) - Military Veterans

At The Atlanta Journal-Constitution (AJC), our mission is to be the most essential and engaging source of news for the people of Atlanta, Georgia and the South. As we transition from a historic daily newspaper to a dynamic modern media company, we are seeking a talented Manager, Administrative Operations   to join our team. The AJC believes that when you cover the South, you uncover the nation. It’s a belief that’s produced award-winning journalism, elevated our community, and captured the substance and soul of our hometown. 

If you're ready to make headlines with your talent and drive, we want you on our team. Apply now and be a part of the next chapter in the AJC’s transformation.

The Manager will report to the Director of Administrative Operations and will work with the Director to build and maintain operational processes. The Manager of Administrative Operations will oversee a host of critical internal responsibilities including:

• Providing operational management across broad areas of the company.

• Providing end-to-end project management of critical, complex initiatives.

• Analyzing, planning, solutioning and recommending enhancements to operational processes the drive effectiveness and efficiency

• Developing plans to monitor personnel and financial aspects of all operational efforts

• Working across all AJC functions and in lockstep with Finance, People Solutions and the broader Operations team.

• Leading cross functional teams across operational processes from start to finish.

• Engaging with other process-oriented teams to drive clarity, reduce risk, and build speed around initiatives.

• Creating frameworks and documentation, gathering documentation and managing document storage solutions to drive continuity, redundancy, clarity and efficiency across all operational processes,

• Leveraging business tools to promote efficiency and transparency to process.

The Manager will own and manage Administrative Operations’ programs from inception to completion, with accountability for the successful implementation of these initiatives. Initial projects in scope include leadership of Vendors and Contracts/Agreements and Non-Employee Resource Processes. Specifics include:

• Oversight of Vendors and Contracts/Agreements

  • Manage vendor contracts by implementing processes for securing vendors, overseeing contract review processes, executing on integrating their services and providing regular status updates for our 100+ vendor contracts.

  • Create and lead processes to expertly and efficiently onboard vendors through existing Cox protocols and AJC processes.

  • Establish a process for review and management of vendor contracts, implementing process improvements as key learnings develop.

  • Lead conversations with leadership team to drive decision making

  • Engage with Legal and Finance teams to identify areas of dependency and risk, escalating to leadership when necessary.

  • Establish and maintain relationships with stakeholders, clearly communicating process status and outcomes to manage expectations.

  • Centralize documentation and reporting around vendor statuses to produce clear, accessible outputs for immediate visibility into the business, managing reviews and issues, escalating as needed.

• Non-Employee Resource Process Management

  • Lead process to secure and manage non-employee resources for 300+ contractors and freelancers. Create and lead processes to expertly track our successes and shortfalls in utilizing these resources, ensuring proper classification and documentation within our databases.

  • Ensure backend non-employee onboarding processes are created and maintained so workers are supported and integrated seamlessly into operations led by business leaders and functional partners

  • Serve as internal subject matter expert and resource on how employees can navigate multiple types of resources across the AJC and Cox.

  • Evaluate AJC policies and practices as it pertains to these efforts, and in some cases, working with leadership teams to define and document new policies.

The Atlanta Journal-Constitution serves a growing, vibrant, and diverse metro area in one of the country’s most influential states, both politically and culturally. If you believe in the power of journalism to shape a better society, and you want to join a mission-driven team, please apply.

Please note: This person must be based in Atlanta, GA.
 

Qualifications:

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field.

• Experience managing a complex organization’s operations

• Experience with databases and project management software

• Designing and implementing operational process from start to finish

• Proven success in establishing and improving operational processes in a cross-functional environment

• Experience managing financial and personnel aspects of operational projects

• Experience with complex project management

• Demonstrated leadership making recommendations on operational process improvement that drive efficiency and decrease complexity

• Experience with managing vendors and/or non-employee resources  

• Highly organized and process-oriented, meticulous with a keen eye for detail

• Excellent communication and interpersonal skills

• Ability to adapt to, prioritize, and handle multiple responsibilities all at once

• Self-motivated individual who can perform well within tight deadlines and work in a fast paced, high-pressure environment

• Strong critical thinker who can confidently challenge colleagues and express skepticism when appropriate

• In-depth knowledge of journalistic ethics and best practices

• Strong collaboration and sound judgement skills

Preferred Experience in one or more of the following:

• News and/or journalistic environment

• Breaking news environment

• Understanding of journalism industry and domestic and international news, pop culture, tech and politics