Dispatcher II (FleetNet) - Military Veterans
at COX
Fleet service maintenance keeps the world moving. We’re recruiting a Dispatcher II to join our essential team at Cox Automotive’s FleetNet America. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.
If you’re ready to ensure vehicles are road-ready and drivers are supported, let's talk!
What’s In It for You?
Here’s a sneak peek at the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
Check out all our benefits.
What You’ll Do
You’ll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:
- Assess and assign all open events.
- Verify proper authorization has been obtained to dispatch the event.
- Assign the appropriate and nearest service provider to make requested repairs.
- Advise the customer of the estimated time of arrival and follow instructions according to their requirements.
- Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs.
- Address problems and customer inquiries as they arise.
Who You Are
You are a proactive problem solver who is eager to grow their career in the automotive industry. Here’s what else you bring to the table:
Minimum:
- High school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline or 5 years of experience in a related field.
- A strong knowledge of dispatching and multitasking.
Preferred:
- Degree in related discipline or industry experience
Help us keep the wheels turning and the engines humming. Join Cox today!
Cherryville, NC
Careers at COX
Cox has been at the forefront of building a better future since 1898, and with innovations across the automotive, communications, cleantech, agriculture and healthcare industries, we’re just getting started. Our core businesses include Cox Communications, the nation’s largest private telecom business, Cox Automotive, which touches 3 out of 4 vehicles sold in America, and Cox Farms, the largest greenhouse operator in North America.
As an award-winning employer, we offer a variety of benefits to help employees live their best lives. Whether you’re looking for comprehensive healthcare or want to further your education, eager for adoption assistance and fertility benefits or want to invest in a solid 401(K), Cox has all this, and much, much more awaiting you.
Ready to make your mark? Join us today!