Senior Data Analyst - Military Veterans

The Senior Data Analyst collaborates with business partners and stakeholders to understand strategies and priorities, connecting these goals with underlying data to deliver self-service tools for insight-driven analysis. This role involves developing and maintaining ETL pipelines, writing complex SQL queries, and building robust data models and visualizations in PowerBI to support decision-making and deliver business insights.

What You’ll Do

• Collaborate with business partners and stakeholders across multiple products, business areas, or organizational units to understand primary strategies, objectives, and priorities; connect these goals with underlying data and deliver self-service tools to enable insight-driven analysis.
• Participate in collaborative, cross-functional initiatives and projects; offer thought leadership on data requirements and the scope of analysis necessary to support decision-making and deliver business insights.
• Provide business requirements and thought leadership to peer teams for developing and maintaining ETL pipelines to extract, transform, and load data from various sources into on-premises or cloud-based data lakes, tables/views, or data warehouses.
• Write complex SQL queries to merge, blend, and analyze data from multiple sources.
• Clean and prepare data to ensure accuracy and consistency.
• Build consolidated tables and views that support data analytics and reporting needs.
• Develop robust data models in PowerBI to visualize and interpret data effectively.
• Collaborate with business/data analysts, data scientists, internal customers, and other stakeholders to understand data requirements and deliver solutions.
• Optimize data model performance and ensure data integrity.
• Document processes, procedures, and best practices related to data management and analysis.
• Design, develop, implement, and maintain various dashboards and reports in PowerBI, supporting multiple client groups.

What’s In It For You 

At Cox, we reward your hard work with meaningful benefits. 

First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! 

We value people more than technology. That means you’ll work within a culture and with a team that values your leadership, your experience, your contributions, and you – yes, you – as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day.  We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. 

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You’ll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more. 

Who You Are 

Minimum

• BA/BS degree in a related discipline (i.e., Business Intelligence & Analytics, Information Science, Data Science, Statistics, Mathematics, etc.) with 4 years of experience in a related field (e.g., reporting, statistics, data modeling, data analytics, data visualization, data interpretation); or 8 years of equivalent experience in lieu of a degree.
• Skilled to advanced knowledge in building interactive dashboards in PowerBI and/or Tableau/ (PowerBI Strongly Preferred).
• Proven experience in developing robust data models in PowerBI to enable data visualization and effective interpretation of data.
• Experience in data cleansing and preparation to ensure accuracy and consistency.
• Advanced SQL skills, specifically with Oracle and PL/SQL.
• Demonstrated ability to design, develop, implement, and maintain various dashboards and reports, supporting multiple client groups.
• Successful candidates must know how to intuitively assimilate, manipulate, and visualize large quantities of data in a visually appealing and easily consumable manner.
• Proven ability to work in a cross-organizational team environment, collaborating with business leads on key analytical deliverables.
• Excellent communication (written and verbal) and presentation skills with a proven history of influencing outcomes and gaining alignment.
• Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.

Preferred 

• Master's degree with 2 years of experience in a related discipline.
• 8 years successful experience developing advanced analytics solutions (e.g. predictive models, anomaly detection models, correlation models, etc.
• Prior experience with data analytics in a contact center environment, specifically working with voice, chat, & digital data.
• Knowledge of data warehousing concepts and best practices
• Familiarity with cloud-based data solutions (e.g., AWS, Azure, Google Big Data)
• Prior operations and analytics experience with Cox Communications