Senior Lot Operations Specialist (Manheim) - Military Veterans

This position provides customer service, processes paperwork, assists with scheduling and performs other administrative functions for the lot operations department. Oversees maintenance/security of lots for safety, cleanliness, and efficiency.

Primary Duties/Key Responsibilities​ :

• Processes all Lot Operations’ paperwork, forwarding invoices and items to be posted to appropriate areas in a timely manner.

• Assists with coordination of sale day lineup and execution of sale day activities (e.g. drive, assist customers in locating vehicles).

• Assists with the management of lot and office operations to ensure efficient operations and administration of pre- and post-sale.

• Assists management with coordination of departmental scheduling, working with temporary agencies, serving as a point of contact for recording employee absences.

• Acts as a liaison between clients and other departments in relation to operation functions.

• Responds to customer requests for assistance and ensures timely resolution.

• Maintains constant communications with commercial accounts, customer support, zone administrators, coordinators, and leadership to ensure effective coordination of lot operations activities.

• Enters vehicle data into computer/data management system.

• Follows all job-related safety and health procedures.

• Performs other duties as assigned by leadership.

Required Experience & Specialized Knowledge and skills:

• High School Diploma/GED and 5 years’ experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience;

• OR 7 years’ experience in a related field.

• Proficient in Microsoft Office and working knowledge of AS400 systems.

• Safe drivers needed; valid driver’s license required.

• Basic computer software skills.

• Ability to work outdoors in all types of weather conditions.

• Ability to sit or stand for prolonged periods of time.

• Frequently required to stoop, kneel, crouch, bend, squat and climb.

• Ability to lift 1 – 30 pounds (light hand tools, etc.)

• Ability to perform repetitive motion tasks, manual dexterity.

• Vision abilities required include close, distance and depth perception.