Info Security Incident Management Specialist - Military Veterans

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Job Description:
Incident Management is part of the Response and Recovery whose aim is to respond to an incident in the manner that will reduce the impact and risk to the organization as much as possible. Info Security Incident Management Specialist will be required to take charge of Information Security events and incidents as they occur and co-ordinate and work collaboratively with colleagues across the business to resolution.

This job is responsible for supporting a rapid, globally coordinated, and managed response for moderately complex information security events and cyber security threats that may impact the confidentiality, integrity, and availability of the bank's information and information systems. Key responsibilities include supporting the containment of escalated incidents, identifying and recovering abnormal and malicious activity, and reducing the impact and exposure to legal, financial, reputational, operational, and regulatory risks.

Required Skills
• Proven experience handling Information Security related events and incidents
• Experience in an operations focused role with an emphasis on incident response
• Demonstrable experience in the coordination of containment activities related to cyber security incidents
• Strong judgment, and decision-making in a high-pressure environment
• Prioritization, poise, and multi-tasking skill to operate in a fast-paced environment and take action without causing an undue delay
• Ability to work both independently and collaboratively within a group
• Strong creative and critical thinking skills to develop solutions for complex and/or difficult tasks while remaining risk and objective focused

Familiarity with various cybersecurity domains, including:
• Security vulnerability identification and remediation
• Malware, phishing, and malicious web content
• Data loss prevention and insider threat investigations
• Denial of service and other network attacks
• Cloud security principles and controls
• Attacker tools, techniques, and procedures

Desired Skills
• Establish oversight of information security events and incidents and communicate analysis, containment and remediation efforts to all business partners.
• Incident response and recovery plans will be available to use and should be maintained by the team. Any issues that require management escalation will be expected to be completed in a timely manner including all appropriate information in relation to risk and action times.
• The Incident Manager will be expected to provide status updates and post-incident reports for executives and stakeholders in non-technical terms encompassing risk, impact, likelihood, containment and remediation activities and threat actors.
• Risk management including briefing and recommending actions to executive leadership within Global Information Security and other business partners on events and incidents
• This role will be part of a global 24/7 rotation and there is a requirement to work 8-10 weekends per year on an on-call basis as a primary contact. There will also be a requirement to cover the EMEA & APAC holidays.
• This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:
1st shift (United States of America)

Hours Per Week:
40