Global Incident Management - Governance - Assistant Vice President - Military Veterans

Position Overview

Job Title Global Incident Management - Governance

Corporate Title Assistant Vice President

Location Jacksonville, FL

Overview

The Information Technology (IT) Incident Management Governance Coordinator is an integral part of the Global Incident Management Function within Operations Management, Technology, Data, & Innovation (TDI). The Incident Management Governance team is tasked with overseeing the Incident Management (IM) process utilized by IT stakeholders and the Global Incident Management team. This team operates a "follow the sun" service model across three regions, ensuring that IM processes and controls are effective, compliant with the published Key Operating Documents (KOD), and aligned with the responsibilities outlined in the IT Governance and Management Charter.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You'll Do

• Conduct periodic reviews and recertification of key controls and processes
• Develop, implement, and ensure the effectiveness of key controls in accordance with the Incident Management Key Operating Documents (IM KOD), while taking corrective actions to mitigate identified risks
• Participate in audit and regulatory activities
• Produce weekly and monthly governance reports covering key metrics and controls
• Oversee and coordinate the annual review of the Key Operating Documents (KOD)

Skills You'll Need

• Proficient in data extraction and analysis with a keen attention to detail
• Ability to identify and mitigate risks effectively
• Capable of working well under pressure and meeting deadlines
• Familiarity with service management functions, including incident and problem management
• Understanding of audit and IT Governance controls

Skills That Will Help You Excel

• Strong written and verbal communication skills
• Risk Management, controls and risk mitigation
• Data reporting and analysis
• Stakeholder engagement - internal and external stakeholders
• Knowledge of Governance and Regulatory frameworks

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $63,000 to $90,300.Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of renumeration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.

We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: "EEOC Know Your Rights"; Employee Rights and Responsibilities under the Family and Medical Leave Act; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision.