Analyst, Product Research - Military Veterans

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

We are looking for an Analyst, Product Research to join the Auto Product Design - Coverage & Contracts team.  The teams’ role is to fulfill Liberty Mutual’s promise through the development of contract language and customer notices.  You will be responsible for owning, maintaining, and assessing compliance of forms and contracts. 

In this role you will:

• Manage personal auto product forms and contract initiatives with an understanding of our contract strategy. 
• Complete competitive intelligence research for specific states.
• Analyze information from various resources to develop recommendations. Independently drive revisions with a focus on quality and customer centricity.  Own communication of changes to impacted stakeholders.
• Research and answer inquiries related to coverages, forms, and contracts from the organization and provide recommendations.
• Monitor bureau and state activity, evaluating impacts to existing products. Collaborate on achieving approval of filings from regulatory authorities.
• Take a proactive role in identifying and leading process improvement initiatives.
• Promote cross-departmental collaboration in order to meet business goals.
• Innovate and collaborate with other teams to design and develop language for new products and product updates.   

At the end of your first year a successful candidate will complete all onboarding activities, demonstrate understanding of the forms development process, and independently own and complete projects meeting all target metrics.

This job might be for you if you are:

• You seek and value all voices.  You embrace diversity and inclusion and encourage everyone to bring their authentic selves to work.
• You can encounter difficult situations and navigate through them with courage.  You are agile and thrive in a quick-paced and ever-changing industry. 
• You have a desire to dig more deeply, challenge assumptions and solve problems.  You adopt a growth mindset and seek to continuously learn and improve. 
• You set high standards and make things better.  You take risks to innovate across products, lines, and processes.  You are motivated and proactively volunteer for new challenges.         
• You build trusting relationships and look for ways to build others up.  You are receptive to feedback and showcase a desire to grow.
• You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.
• You can research and analyze criteria keeping a solutions mindset.  You are self-directed and take ownership of the time you spend with us.
• You lead by example and follow through on your words and actions.  You keep a coaching mindset and invest in the mentorship and training of your team.    

Strong preference:

• Prior experience with interpreting and applying insurance policy contracts.
• Project management experience working cross-functionally with multiple stakeholders. 
• Critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
• A Juris Doctor degree or paralegal experience is beneficial.

This is a remote position, candidates residing near the Hub will be required to report in office twice a week.

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field.
• Minimum 2 year's relevant experience, typically 3 years.
• Proficient in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have good planning, organizational, analytical, decision making and communication skills.

This position may have in-office requirements depending on candidate location.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• San Francisco
• Los Angeles
• Philadelphia