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Director II, Enterprise Communications - Military Veterans

at Liberty Mutual Insurance Group

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.


Description

Liberty Mutual’s Global Brand & Communications organization is focused on building, stewarding, and protecting our brand and reputation and helping colleagues feel inspired, connected and informed on the company’s strategy. The Director II, Enterprise Communications, is responsible for supporting the communications strategy for the Global Risk Solutions (GRS) business and leading a team of strategic communications consultants who deliver high impact communications that help keep employees inspired, connected, and informed to enable the company to fulfill its promises to our clients.

 

The ideal candidate will balance directing the communications deliverables of the consultant team while directly supporting the integrated communications needs for members of the GRS Leadership Team. This role will support a holistic GRS communications strategy and apply that framework to communications for the GRS leadership team while ensuring alignment with the enterprise strategy. This role will co-report to the VP of Global Engagement Strategy, GRS and the VP of Enterprise Communications, Global Brand & Communications.

 

Responsibilities:


  • Influences the communications strategy for the GRS business and owns the execution for all integrated communications programs originating at the leadership team level.

  • Collaborates with senior executives to translate business priorities into strategic communications plans.

  • Determines and implements the most effective, efficient, and impactful methods and channels to achieve communication objectives.

  • Develops internal communications for strategic and complex GRS-wide initiatives including change communications, business transformation and related organizational announcements with significant impact.

  • Ensures that all business segment and functional communications plans ladder up to the GRS-wide narrative and uses that horizontal GRS-wide view to influence messaging for their respective business partners.

  • Engages with key stakeholders, including Creative, PR, Integrated Marketing and others across the Global Brand & Communications organization to produce and execute integrated communications plans.

  • Uses data and insights to think through strategic plans on how to improve, enhance or innovate future communications. Continuously improving and finding opportunities to measure communication effectiveness.

  • May work with aligned executives on a tailored executive engagement strategy to build their executive presence with key stakeholder groups.

  • Defines the team’s performance objectives in partnership with GRS Business Alignment, GB&C and Business Partners.

  • Refine the end-to-end editorial workflow for internal communications assignments. Ensure that there is a defined and efficient system in place where all stakeholders have a total view into planned communications and line of sight into the editing, review and approval path for all GRS communications.

Qualifications

  • Bachelor's degree (preferably in Communications or related field). Master's degree preferred. 10+ years of relevant and progressively more responsible communications experience with 5 years in a leadership role.

  • Excellent written and verbal communication skills is essential.

  • Ability to hone the voice for various C-level leaders across different mediums.

  • Prior experience in financial services, commercial insurance or related industry is preferred.

  • Strong stakeholder management skills and an ability to deliver exceptional client service to the GRS executive team.

  • Demonstrated experience managing communications teams in Fortune 500 company settings.

  • Exceptional program management skills and the ability to organize, plan, execute enterprise communication strategies.

  • Advanced knowledge of project management concepts, practices and techniques and the ability to promote a team environment. Strong change leadership who is customer focused and translates vision into actionable deliverables.

About Us

This position may have in-office requirements depending on candidate location.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices


  • California

  • San Francisco

  • Los Angeles

  • Philadelphia

Washington, DC

Liberty Mutual Insurance Group

At Liberty Mutual, we're proud to support these military service members and veterans who protect our communities, as well as their families. And we recognize the unique abilities this highly regarded group of individuals brings to our organization. More than 400,000 service members enter the civilian workforce each year, and we celebrate all they have to offer with benefits and programs that help them build fulfilling careers. That's why we have been consistently named a top workplace for veterans and military personnel year over year. Our benefits range from 30 days of paid military leave for our Guard and Reserve members to our military specific Employee Resource Group, Valor, which has over 3,000 members and offers 1-to-1 mentorship, and more.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people and businesses embrace today and confidently pursue tomorrow.

In business since 1912, and headquartered in Boston, today we are the sixth largest global property and casualty insurer based on 2020 gross written premium. We also rank 78 on the Fortune 100 list of largest corporations in the US based on 2021 revenue. As of December 31, 2021, we had $48.2 billion in annual consolidated revenue.

We employ over 45,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

For more information, visit www.libertymutualinsurance.com.

Belief

  • We believe progress happens when people feel secure.
  • Our belief represents the driving convictions we have about people and the world.

Purpose

  • We exist to help people embrace today and confidently pursue tomorrow.
  • Our purpose serves as the organizational North Star that defines and guides everything we do.

Promise

  • We promise protection for the unexpected, delivered with care.
  • Our promise describes what we do and how we do it differently.

Benefits

Passion has its benefits. At Liberty Mutual, we value your hard work, integrity and commitment to make things better. And it is our privilege to offer you benefits that support your life and well-being.

  • Health
  • Health Savings Account (HSA)
  • DentalVisionDisability Insurance (both short- and long-term)
  • Life Insurance (for you and your family)
  • Accidental Death and Dismemberment Insurance
  • Dependent Care Flexible Spending Account
  • Employee Assistance Plan (EAP), including dependent care resources
  • Retirement Benefit (pension) Plan
  • 401(k) Savings Plan with Company Match
  • Other valuable benefits
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