Merchant Consultant - San Francisco Market - Military Veterans
at Bank of America
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for providing payment processing solutions to small business clients primarily through 1:1 partnerships with assigned group of small business specialists, financial centers, and other internal partners. Key responsibilities include consulting with small business clients to understand their priorities and provide solutions that meet their business needs with a focus on more complex opportunities and solutions. Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security.
Responsibilities:
- Leverages consultative sales process and knowledge of healthcare, retail, restaurant, and business to business industries to identify clients' business needs
- Recommends solutions that meet clients' needs with a focus on more complex opportunities and solutions
- Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements
- Builds meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security
- Identifies opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients
- Acts as a champion for clients by connecting expertise across the company to help them achieve their goals
- Establishes relationships with associations, centers of influence, and vendor partners and adapts to an ever changing payment processing environment
Skills:
- Client Experience Branding
- Client Solutions Advisory
- Customer and Client Focus
- Payment Processing
- Pipeline Management
- Consulting
- Credit Documentation Requirements
- Oral Communications
- Referral Management
- Written Communications
- Financial Analysis
- Interpret Relevant Laws, Rules, and Regulations
- Issue Management
- Prospecting
Required Qualifications:
- Customer focus
- Relationship building
- Oral & Written communication
- Consultative sales
- Pipeline management
- Problem solving
- Teamwork
- Time management
- Presentation skills
- Outside sales and referral sales
- Technical expertise
- 2+ years of sales experience
Desired Qualifications:
- Merchant products and solutions
- Multi-lingual ability is a plus
- High school diploma
- CRM (Client Relationship Management System)
- Industry business acumen
Shift:
1st shift (United States of America)
Hours Per Week:
40
San Francisco, CA
You’ve led troops, now help lead your community
As a leader in the military, you motivated troops to get the job done. We value your ability to influence change and encourage you to continue that influence here and in our communities. Our Military Affairs Team proudly supports veterans in our communities through education and volunteer events. Together, we can create better communities and a brighter future for us all.
First you fought for the American dream, now you can guide its future
You joined the military to protect a nation and its people. Let the same passion for making a difference lead you to a new career. At Bank of America, we’re proud that more than 6,800 veterans work for us. They’ve discovered that their desire to help others didn’t end with their service. Here, you’ll help our customers and clients connect to better financial lives.