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APAC Customer Services, Inc.

Who We Are

Superior Experience. Focused Attention.

Founded in 1973, APAC Customer Services, Inc., an EGS Company, serves as a leading provider in customer care outsourcing solutions with global BPO services. We leverage our deep-domain expertise to deliver a superior customer experience with every interaction. Our focus on industry-specific outsourcing solutions truly unites businesses with its customers - healthcare, financial services, technology, communications, and travel and hospitality. 

Understanding Who We Are

Behind our global delivery solutions and diverse global workforce lies an organization dedicated to consistently presenting the right solution. We deliver this solution to the right customer, through the right means, at the right time.

Some of the ways that APAC defines itself include:

  • Vision. Mission. Values. 
    Outlining APAC’s foundation and direction
  • Why Choose APAC
    Clarifying what sets APAC and its BPO services and contact center solutions apart, as well as identifying how it benefits you
  • Executive Team
    Identifying the executive team members focused on helping APAC fulfill its commitment to clients, associated and stockholders alike
  • Awards 
    Recognizing accolades from our peers, clients and associates
  • Certifications 
    Specifying industry credentials that enable APAC to consistently deliver results
  • Locations
    Understanding where APAC is located around the globe
  • News
    Sharing the latest news-related information about APAC with members of the press and others