Business Development Manager (Milwaukee, WI, US, 53204-2941) - Military Veterans
at Komatsu
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including TimberPro, Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview
The Business Development Manager (BDM) plays a crucial role in the expansion and success of Komatsu. Their primary focus is on driving business growth by identifying new opportunities, developing relationships with potential clients, partners, and stakeholders, and managing existing client relationships. The multifaceted nature of this role requires a blend of strategic thinking, market analysis, and exceptional interpersonal skills.
Key Job Responsibilities
Identify New Business Opportunities - This involves staying abreast of industry trends, understanding the competitive landscape, and recognizing potential areas for growth. A successful BDM conducts thorough market research to pinpoint emerging markets, customer needs, and technological advancements that can be leveraged to the company's advantage.
Meeting Budgeted Parts Sales Volumes – This is based on “wholesale” sales to regional entities.
Developing Relationships - Building and maintaining strong relationships is at the heart of business development. A BDM must be adept at networking and fostering connections with potential clients, partners, and stakeholders. This requires excellent communication skills and the ability to present the company's value proposition effectively. By establishing trust and rapport, a BDM can create a robust network of contacts that can lead to new business opportunities and collaborations.
Managing Existing Client Relationships - In addition to acquiring new clients, a Business Development Manager is responsible for managing existing client relationships. This involves ensuring that clients are satisfied with the company's products or services, addressing any concerns, and identifying opportunities for upselling or cross-selling. A BDM must maintain regular contact with clients, provide exceptional customer service, and work closely with other departments to resolve issues and enhance the client experience.
Conducting Market Research and Analysis - Market research and analysis are fundamental aspects of the BDM role. By gathering and analyzing data on competitors, market trends, and customer preferences, a BDM can make informed decisions about the company's strategic direction. This research helps identify potential threats and opportunities, allowing the BDM to develop targeted strategies to enhance the company's market position.
Negotiation Client Contracts - Negotiation is a critical skill for a Business Development Manager. Whether securing new business deals or renegotiating existing contracts, a BDM must be able to negotiate favorable terms for the company. This requires a deep understanding of the client's needs, the company's capabilities, and the broader market context. Effective negotiation ensures that agreements are mutually beneficial and contribute to the company's long-term success.
Driving Monthly Data Reporting and Analytics - Data-driven decision-making is essential for modern business development. A BDM is responsible for driving monthly data reporting and analytics to track the performance of business development initiatives. This involves collecting, analyzing, and interpreting data on sales, customer behavior, and market trends. By leveraging this data, a BDM can identify areas for improvement, measure the success of different strategies, and make evidence-based recommendations for future actions.
Collaborating with Sales Team - A Business Development Manager works closely with dealer and factory sales teams to achieve monthly and yearly sales targets. This collaboration ensures that all teams are aligned and working towards common goals. A BDM provides valuable insights and support to sales teams, helping them to better understand market dynamics and customer needs. By fostering a collaborative environment, a BDM can drive sales performance and contribute to the overall growth of the company.
Qualifications/Requirements
University degree (B.S./B.A.) in Marketing or Business required. Advanced degree (MBA) desired.
Five years’ experience in sales or marketing in construction/mining industry, equipment supplier or dealer.
Demonstrated leadership skills supported by superior presentation and communication skills, including computer proficiency (MS Office, application tools as required).
Highly organized and efficient time manager, especially relating to optimizing travel and customer/product visits.
Strong ability to analyze complex technical situations, determine root cause, identify actions and lead resolution and implementation.
Ability to work closely with Komatsu personnel, customers, distributors and vendors to achieve results. And long-term success.
Knowledge and experience with the product development process, including new product development from concept to production.
Demonstrated human relations skills to lead, direct and motivate people.
This position functions in a result driven, global environment. This is a global business environment with expectations that do not conform to standard work hours.
75% Travel, domestic and international, is required to understand customer requirements and communicate Komatsu’s ability to meet the commitments.
Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Milwaukee, WI
Our purpose: Creating value through manufacturing and technology innovation to empower a sustainable future where people, businesses and our planet thrive together
Our values:
Ambition: With a ‘challenging spirit’ and without fear of failure, we innovate and always aspire to do more
Perseverance: Even when the work is difficult, we remain committed to our promises and reliably carry them through to completion
Collaboration: Creating value comes from teamwork, inclusion, respect, diversity and a win-win approach to all relationships
Authenticity: To earn and maintain trust, we always act with sincerity, integrity and honesty, and communicate transparently
Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries.
The Komatsu North America Mining Distribution and Service group is a critical part of our Komatsu global organization. We, sell, install, service, provide parts and rebuild equipment, as well as provide digital solutions for our customers. In the United States, we have a presence in 16 states across the US with 30 primary sites. We have approximately 1,200 employees.
Our group supports field operations at the customer mine sites as well as shop operations at the Distribution and Service Centers. A large part of our workforce focuses includes technical trades.
SLQDC (Safety, Law, Quality, Delivery, and Cost) represents the order of priority for all Komatsu Employees when making decisions. Safety always comes first. In addition to Komatsu standards, our operations follow all OSHA (Occupational Safety and Health Administration), MSHA (Mine Safety and Health Administration), DOT (Department of Transportation), Customer, and all federal, state, and local guidelines.