Lead Technology Business Services Consultant - Military Veterans

About this role:

The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Human Resources, Diverse Segments Representation and Inclusion, Legal, and Public Affairs business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, and Workplace Technology. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.

Within EFT we are seeking a Lead Technology Business Services Consultant to support Wells Fargo Technology space and other lines of businesses within Wells Fargo. This role will focus on technology business systems with responsibility for coordinating and delivering technology-related activities and resources in support of business initiatives.

In this role, you will:

• Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of Shadow Information Technology which aligns to the Federal Financial Institutions Examination Council (FFIEC).
• Work independently to make recommendations for support function by providing support and leadership
• Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
• Collaborate and consult with team leaders in developing project plans, policies and procedures Strategize, consult, collaborate, influence, and manage projects / products involving leaders, executive management, partners, and internal stakeholders at all levels of the organization
• Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners in evaluating, documenting, and articulating business requirement
• Conduct complex data analysis
• Articulate issues, risks, and proposed solutions to various levels of staff and management
• Identify and recommend strategic data solutions
• Conduct root cause analysis of identified issues
• Create clear and compelling presentations with exceptional strategic "storytelling" skills
• Design complete process flow documentation
• Leverage Agile Methodology

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
• 5+ years of relationship management experience with business and technology partners
• 4+ years of experience analyzing requirements and designing new solutions for application and database components
• 4+ years of experience gathering business requirements from various sources including end-users and stakeholders
• 3+ years of Agile experience
• 3+ years of change management experience

Desired Qualifications:

• Proven ability to triage complex issues and drive resolution across multiple teams
• Knowledge of the product management discipline
• Ability to navigate ambiguity with an entrepreneurial mindset, create shared vision, inspire collaboration, and drive change
• Experience creating and managing roadmaps, strategies, and products ranging from concepts in ideation through to market delivery
• Ability to operate effectively in a highly matrixed and complex environment
• Ability to create strong professional partnerships
• Experience designing process flows
• Excellent Organizational skills
• Excellent verbal, written, executive and interpersonal communication skills
• Ability to execute in a fast paced, high demand, environment while balancing multiple high priority, high complexity, and high-risk efforts simultaneously.
• Knowledge and understanding of business requirements gathering and translation to technical requirements
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, OneNote, MS Teams, and SharePoint) skills

Job Expectations:

• This position is not eligible for work visa sponsorship
• Ability to travel up to 10%

Posting End Date:

14 Mar 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US:All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.