Senior Telecommunications Specialist - Military Veterans
at Duke Energy
More than a career - a chance to make a difference in people's lives.
Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Responsibilities
Under general directive supervision performs the installation, programming, testing, and maintenance of various types of Telecommunications equipment and systems. Equipment/Systems include, but not limited to: SONET/DWDM Fiber Optics, Microwave, Voice Systems (PBXs, subscriber sets, wiring, Network Interfaces), Wireless Systems (Two-way radio, paging, SCADA, siren control systems), Data Network, and Power Systems (generators, batteries, inverters, UPS, transfer panels) and Grounding Systems.
- Determine or validate the root cause of the failure by troubleshooting at the system level once trouble ticket received.
- Using appropriate test equipment and standards to determine problem of equipment/component/interface. Use applicable work management systems.
- Restore service by replacing bad part/card/equipment. Test system and validate proper operation.
- Communicate restoration activities and status with Network Operations Center (NOC) and Customers.
- Update trouble ticket data with resolution and actions performed.
- Update any required documentation and submit to Engineering for approval and filing.
- Read and understand Project Installation Instructions. (Understand system and component level impact).
- Confer directly with Engineering and/or Project Managers on project details and related issues.
- Acquire all parts/equipment required and specified by Engineering/Project Managers and any parts not specified or omitted from Project instructions.
- Communicate with NOC and Customers before performing installation work that may cause outages or system alarms. Communicate project status to management and any problems encountered with the project instructions, equipment, or system with Engineering.
- Install, test, and turn-up equipment/systems.
- Complete supporting project documentation.
- Update any required or "As-Built" documentation and submit to Engineering for approval and filing. Receive preventive maintenance work assignment from management.
- Perform preventive maintenance activities pursuant to established processes and procedures.
- Document preventive maintenance activities, test results, and problem resolution actions taken. Submit for approval and filing.
- Be able to have flexible work hours that would support periodic overtime and in addition; employees are required to respond to calls in support of equipment outages and/or emergencies. This may include mandatory pager duty.
- Instructs and assists employees in this and lower job classifications in their work, standard practices and procedures as assigned.
- Performs other similar or less skilled work, as assigned.
Basic/Required Qualifications
Must meet the Company's requirements as to GENERAL QUALIFICATIONS; must have all the qualifications of a Telecommunications Specialist, and, in addition
- Must have at least three (3) years' experience as a Telecommunications Specialist.
- Must be capable of directing the work of employees in this and lower classifications.
Working Conditions:
- Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
Travel Requirements
50+%
Relocation Assistance Provided (as applicable) No
Represented/Union Position IBEW Local 1347
Visa Sponsored Position No
Posting Expiration Date
Friday, March 14, 2025
All job postings expire at 12:01 AM on the posting expiration date.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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Covington, KY
Who We Are
We operate one of the largest, most diverse fleets of power plants in the country and we’re continually improving our plants and capabilities with advanced technology. Come join the team that provides energy that is reliable, affordable, and cleaner than ever.
Power Your Career
Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Our culture empowers employees and drives results through collaboration, communication, continuous improvement and accountability. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, a commitment to safety, and competitive pay and benefits.
Why you should work here
We employ more than 2,000 military veterans. Careers include, but are not limited to:
- project managers who support the transmission and distribution of energy to consumers
- engineers who operate generating facilities
- lineworkers who connect customers to the grid
- cyber security analysts who defend our network
We have an internal veteran-network group with over 450 members that mentors new hires, helps veterans adjust to Duke Energy's culture and eases the transition to civilian life called "Together We Stand."
We empower our employees to be leaders. We have a dedicated learning and development program, The Duke Energy Leadership Academy, that provides tools and resources to grow our employees professionally.