Manager, HR Shared Services - Military Veterans

Job Title:

Manager, HR Shared Services

Job Description:

The Role: Manager, HR Shared Services

The Manager, HR Shared Services is responsible to assist the HR Director on all aspects of the Payroll Operations - Malaysia Human Resources (EBSC Malaysia - HR) organization which will cover global service delivery .

In this role you will:

• Key personnel playing a vital role in the realization and implementation of the Global and Regional HR Strategy and policies, through Entegris Business Service Center - Malaysia Human Resources (EBSC Malaysia - HR) team function, providing professional Human Resources (HR) guidance, support, and maintaining the infrastructure, system and processes in line with company standards and legislations, ensuring a unified way of delivering HR services to the enterprise.
  

• Focused on operational excellence in the delivery of HR solutions, partnering with country HR, Corporate HR and other functional teams.
  

• Continuous process improvements and be part of key global HR projects to support the further development of the HR operations.
  

• Payroll Operations:
  

• Lead regional payroll, time and attendance and statutory processing, to maintain compliance to legal, fiscal and regulatory requirement.
  

• Key partner in centralized reporting for personnel costs management and forecast initiatives.
  

• Process Efficiency and Automation
  

• Global/Regional Process Owner for processes as defined and assigned by our Corporate HR office
  

• Partner to align peers and team-mates across geographies on common ways of working, process improvements and initiatives.
  

• Review processes and identify opportunity for process improvement.
  

• Partner cross functional to address operational requirements and compliance.
  

• Point of Contact for automation initiatives for the Function as assigned by Corporate Office
  

• Influence and partner with all required business partners to drive process, system and organizational changes successfully.
  

• Service Delivery
  

• Ensure the team members to deliver a comprehensive set of performance metrics.
  

• Investigate and resolve complex issues that arise regarding policies, processes and practices.
  

• Plan and execute to HR processes transition to the EBSC - Malaysia HR team.
  

• Oversee HR customer service and operational delivery to regional HR customers, monitoring inquiries and internal customer satisfaction and providing escalated support as needed.
  

• Ensure compliance to all audits, certification on Payroll Operations processes and services delivered in the EBSC -Malaysia HR.
  

• Degree/ Masters in Human Resources , additional HR qualifications will be an added advantage.
  

• Overall career experience in HR of about 10-12 years, with at least 7 years of experience in an HR Shared Services organization which includes centralized payroll administration and operations.
  

• Managerial level for at least 3 years leading a team of 5-10 persons .
  

• Having a strong knowledge of and certification in Lean Six Sigma (Green belt or Black belt) will be an added advantage.
  

• Experienced leading and driving in service migration projects in a matrixed organization.
  

• Leadership:
  

• Ability to lead teams under direct reporting line as well as via projects and cross functional teams as needed.
  

• People management:
  

• Able to lead and motivate team under direct reporting line as well as any members via project or matrix reporting lines.
  

• Change management:
  

• Able to drive change and help organizations support to navigate change effected via transition of processes and/or automation changes.
  

• Project Management:
  

• Able to break down projects to clear deliverables and lead the projects to successful completion.
  

• Business Partnership:
  

• Demonstrate strong business partnership skills and ability to work cross teams to achieve desired business outcome
  

• HR Operations:
  

• Having experience running HR Operations including but not limited to Talent Services, Total Rewards Services, Time and Attendance and Payroll administration.
  

• PEOPLE AND TEAMWORK
  

• We will treat people with respect and dignity in a collaborative environment that aligns the organization, achieves high performance, and rewards team success.
  

• ACCOUNTABILITY, INTEGRITY, AND TRUST
  

• We will act honestly and consistently with all; accept responsibility to deliver results and commit to openly communicate.
  

• CREATIVITY AND INNOVATION
  

• We are committed to an environment in which people are encouraged to disseminate knowledge, take risks, openly share ideas, and turn them into business opportunities.
  

• DEDICATION TO EXCELLENCE
  

• We will set high standards for performance and strive to be best in class through outstanding leadership at all levels.