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Training Operations and Development Intern - Military Veterans

at American Red Cross


WHY CHOOSE US?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. 

Where Your Career is a Force for Good!

The American Red Cross is currently seeking a Summer Intern within the Training Services Department. This is a remote position with limited travel.

WHAT YOU NEED TO KNOW (Job Overview): 

The Training Services Summer Internship Program offers undergraduate and graduate students an opportunity to gain work experience in a non-profit organization. During the 10-week program, students receive training and develop their skills and knowledge under the guidance of experienced professionals. The 2025 Summer Internship program will run from May 28, 2025, through August 1, 2025. 

The Training Operations and Development Intern will be responsible for assisting with the comprehensive review of training operational platforms and updating reporting systems. This position will support platform integration as well as use the analysis to identify areas for growth and development in multiple reporting tools. Other duties will include project tasks, operational improvements, and data analysis.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):   

•    Assist in evaluating and reviewing training operation platforms.

•    Support the integration of new and existing training platforms.

•    Update and maintain reporting systems to ensure accurate data tracking.

•    Analyze data to identify opportunities for growth and improvement across multiple reporting tools.

•    Contribute to project tasks related to training operations and development.

•    Assist in implementing operational improvements to enhance efficiency.

•    Perform data analysis to support decision-making and process optimization.

•    Collaborate with team members to identify and address any operational challenges.

Standard Schedule: Monday- Friday Standard business hours.

The salary range for this position is $20.00 an hour.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

•    Education: High School or equivalent required. Internship is typically part of an undergraduate program which requires some university credit hours. Undergraduate Junior/Senior preferred. Preferred majors Business, Computer Science, Mathematics or Engineering.

•    Experience: Up to 1 year of related experience

Skills & Abilities: 

•    Excellent written and verbal communication skills.

•    Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel). Advanced computer skills preferred (PowerBI, SmartSheets).

•    Ability to work on a team.

Travel: Ability to travel to attend in person meetings 10-20%. Must have valid driver’s license

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Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

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American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

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