Branch Banking Leader (Float) - Military Veterans
at Flagstar
Job Description Summary:
A Branch Banking Float Leader travels between assigned branches to provide clients with high quality, prompt, and professional financial services. Responsible for interacting with clients and providing exceptional service by greeting them as they enter one of our branches and providing them with the services needed to meet their financial goals. This role will process financial transactions in an accurate, efficient, and friendly manner while maintaining operational standards, and assist the team in meeting branch goals. The Float Leader helps to drive branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community.
Pay Range $23.73- $30.26 - $36.78
Job Description:
Business Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
Sales Leadership and Coaching: Support the delivery and execution of development opportunities to drive awareness, consideration, and engagement with the bank in your community. Actively support the execution of partner produced sales and marketing initiatives. Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
Client Experience: Deliver client engagement and education--using the tools and systems available.
Risk Management: Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations. Meet operational excellence standards.
Administrative: Responsible for assisting the Operations Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. The Branch Banking Float Leader will also be responsible for scheduling and support of the other Float team members within their assigned area.
Job Requirements:
Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
Minimum experience required: 3+ Years of overall branch sales experience.
May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation
Ability to travel between assigned branches.
Preferred Qualifications:
Education level preferred: Undergraduate Degree (4 years or equivalent)
Experience in a leadership role
Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.
Phoenix, AZ
On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York, with regional headquarters in Troy, Michigan. The combined company has assets of nearly $90 billion.
Together, we operate almost 390 branches across 10 states, including strong footholds in the Northeast and Midwest with exposure to high growth markets in the Southeast and on the West Coast. Its Flagstar Mortgage Division operates a national residential mortgage business through more than 80 retail home lending offices and a wholesale network of 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve.
Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities.