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Supervisor, Immunohematology Reference Lab - Military Veterans

at American Red Cross


When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

As an IRL supervisor you will be responsible for the daily operations of assigned reference laboratory, supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills, and positive professional image.

WHERE YOUR CAREER IS A FORCE GOOD

Key Responsibilities:

Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.

Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating and disciplining to ensure a well-qualified team and to enhance operational success.

In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.

Assure quality and adequacy of testing, reference and consultation services are maintained.

May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution and resolve the problem.

Perform, review and approve quality control on products, reagents, and equipment and validations.

Know and oversee compliance of applicable federal, state and local policies, procedures, laws and regulations pertaining to blood banking and safety. Adhere to quality assurance procedures and good manufacturing practices.

May manage budgetary information for the department and provide approval for reagent and supply purchases.

Perform record review, training and competency assessments. Participate in concern and problem management. Participate in external and internal inspections/audits and corrective actions.

Perform other related duties as necessary.

Standard Schedule: M-F day shift

WHAT YOU NEED TO SUCCEED:

Bachelor’s degree in a biological or related field and SBB (ASCP) equivalent required. State license may be required where applicable.

Minimum 5 years of high complexity blood bank testing experience or equivalent combination of education and related experience required.

One year of management experience or training.

Skills & Abilities: Good written and verbal skills to communicate effectively with internal and external customers. Must be able to work independently and demonstrate independent problem-solving skills. Proven leadership and supervision skills with a focus on customers, teamwork and collaboration ensure customer satisfaction and maximize internal/external relationships

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting at 15 days a year; based on type of job and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition

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Omaha, NE

American Red Cross

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Each day, thousands of people – people just like you – provide compassionate care to those in need. Our network of generous donors, volunteers and employees share a mission of preventing and relieving suffering, here at home and around the world. We roll up our sleeves and donate time, money and blood. We learn or teach life-saving skills so our communities can be better prepared when the need arises. We do this every day because the Red Cross is needed - every day.

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