Asst Service Manager - Memphis - Military Veterans
at John Deere
Stribling Equipment is one of the largest John Deere Dealerships selling new and used construction, compaction, forestry, and concrete equipment in Mississippi, West Tennessee, and Arkansas. We also provide parts and services, rental equipment, and training services. Due to our continued growth, we are seeking a highly motivated Assistant Service Manager to support our team.
Primary Duties and Responsibilities:
- Maintain schedule of shop and fieldwork
- Assign personnel to specific work orders and provide resources that will assist Service Technicians in repairing customer's equipment.
- Supervise the opening, updating, and closing of repair/work orders for the shop and field.
- Plan assistance and accomplishment of key performance goals and objectives
- Profit and Loss (P&L) accountability
- Maintain and monitor detailed records of repair orders, and other required data including but not limited to D.O.T requirements, payroll information, and asset service records.
- Administer product improvement programs from John Deere for machines assigned to the branch operation.
- Order and maintain needed shop and field service supplies
- Ensure customer satisfaction through phone calls and on-site visits if needed
- Coordinate with our corporate team to remain informed and current on John Deere programs, warranties, and machine specifications
- Monitor technical and training assignments, coordinate work schedules to promote training accomplishment, and report training accomplished to the service team
- Inspect and enter data for internal machines as well as customer machines
- Machine monitoring & required action for machines assigned to the branch operation
- Customer Service and Support
Benefits
- Great Compensation Opportunities
- Medical | Dental | Vision Insurance
- Company 401k Plan
- In-House Training
- Advancement Opportunities
Requirements
- An Associate or Bachelor's Degree in applicable fields such as Business Administration, Agriculture Economics, Agricultural Engineering, Agribusiness, Construction Management, Forest Resource Management, etc. is required; experience may be considered instead of education
- Must be detail oriented, organized, and can multi-task in a fast-paced environment
- Prior experience in the Agricultural or Construction Industry is highly preferred
- Having previous experience in a leadership or supervisory position is beneficial
- Proficient with computers and software systems such as Microsoft Office Suite and other web-based programs
- Valid Driver's License with clean MVR
United States / Remote
We at John Deere are passionate about finding a way to give back to those who have served our Country. Working for a John Deere dealership or factory is bigger than just a job. It's growth in oneself, on a path to achieving all you hoped to accomplish. It's pride in your community, from the first customer you serve to supporting the community. It's knowing that what you do helps to feed, clothe, and shelter the world. It all starts with you. Starting here. Starting now!
Interested in joining the industry's best? At John Deere, veterans will find:
• A higher sense of purpose – helping those the farmers and infra-structure workers that feed and shelter the world
• A team-based environment focused on supporting the customer
• A never-ending desire for continuous improvement - We are looking for leaders, change agents, different perspectives
• Market leading pay and benefits
John Deere actively welcomes transitioning active duty service members to participate in internship opportunities at our dealership and factory locations across the United States. Timing of the internship is mutually agreed upon between the service member, her/his commander. Potential opportunities include:
• Dealer technicians – Nationwide opportunities
• Factory production roles at 16 major facilities– assembly, welders, machinists, skilled trades
• Support roles – IT, supply chain, logistics, engineering, human resources
How to apply:
Check out our open opportunities to the right for more information and to apply.
Once you click ‘Apply Now’, John Deere will receive a notification with your information. In order to be considered for next steps, please make sure you have an updated resume uploaded to your RecruitMilitary profile. Once John Deere reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
Discuss Your Career Options with a Veteran at John Deere Today!
All interested service members and veterans can learn more and fill out a contact card at https://www.deere.com/MilitaryCSP. We will connect you with a John Deere veteran to discuss all potential options/matches.