Front End Manager Full Time - Military Veterans
at Albertsons
PURPOSE: Ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none. Manages and schedules duties of Front-End Clerks, Courtesy Clerks, Customer Service Clerks, Head Clerks, Bookkeepers, and all other Front-End Management. Oversees the completion of daily cash, balancing, reconciliation, and payroll reports, while supporting store sales and overall operating plan.
DUTIES ANDRESPONSIBILITIES:
• Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Company's philosophy of personalized service.
• Provides fast, friendly, courteous, and excellent customer services, handles customer relations, performs checking duties and supervisor functions on cash registers when necessary, and engages in suggestive selling and other sales techniques. Serve as overflow cashier as necessary.
• Directs and supervises front end activities including monitoring customer traffic and service level, coordinates and implements front end and service programs, ensures cleanliness, safety, and appearance of Front-End physical area, and monitors inventories and ordering Front End supplies and merchandise. Ensure the front end is operational and that it projects a positive image.
• Handles and is accountable for cash flow and controls including safe transactions, issues and pick-ups, cash register tills, approving checks, rain checks and refunds, and monitoring checker money handling procedures. Handles scan system emergency procedures, UPC codes not on file, hard to scan UPC codes, scan pricing errors and system failures and other emergencies.
• Assists with the interviewing and hiring of front end and courtesy clerks. Trains front end management, front end and courtesy clerks and monitors their compliance. Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director.
• Responsible for achievement of budget goals for labor, cash variation, check expense and supplies.
• Responsible for cost and quality control and maintaining a constant awareness of customer and employee safety. • Enforces dress and grooming standards for all employees.
• Responsible for compliance to company policies, procedures and applications in the Front End.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
• Other necessary and required duties as directed or required
Boulder, CO
Albertsons Companies is a leading food and drug retailer that operates stores across 34 states and the District of Columbia with more than 20 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets and Balducci's Food Lovers Market. The Company is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood.
We believe that diverse perspectives strengthen and enrich our stores, our company, and our society. Diversity, equity, and inclusion is a component of our programs for recruitment, development and training of associates and leaders. We provide opportunities for each person in our company to contribute their ideas, talents, and enthusiasm to the company’s success. Associates can participate in various associate resource and network groups, such as Women’s Inspiration and Inclusion Network (WIIN), Hispanic Leadership Network, Asian Network, Albertsons African American Leadership Council, and Albertsons Pride Alliance.
Who We Are Looking For
Albertsons companies is seeking transitioning military service members, military veterans and military spouses across the country who are looking to join an amazing company with a dynamic atmosphere that helps you learn and grow in all interest areas. We offer an inclusive and diverse culture where leaders become lifelong allies, as well as amazing health and wellness benefits to keep you at your best- all with competitive compensation!
Should I Apply?
Our diverse roles are nation-wide and provide opportunities in specialties such as:
· Store operations
· Warehouse
· Pharmacy
· Manufacturing
· Digital atmosphere
· Technology
· Corporate
What Happens After I Apply?
Once you click ‘Apply Now’ on an Albertsons job posting, you will be re-directed to fill out an application on our career page. In order to be considered for next steps, please complete the application on Albertsons’ career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once we review your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.