Field Service Technician (Heavy Equipment or Automotive) - Military Veterans

Lonestar Forklift is an established and customer-focused material handling equipment dealership with 30+years of proven success and 10 branch locations in Texas. Lonestar offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our loyal customers, providing comprehensive solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Lonestar Forklift is looking for a Field Service Technician (Heavy Equipment or Automotive) to join our team in Longview, Texas. In this role, you will be responsible for machinery repair tasks required by our loyal customers.

Essential Duties & Responsibilities 

As the Field Service Technician for Lonestar, your key responsibilities will include:

• Performing critical mechanical maintenance on a variety of material handling equipment and machinery as required by customers
• Collaborating with the Shop Lead, Shop Coordinator, Service Manager, or Technical Support Center regarding service jobs and repair needs
• Actively communicating with the Field Dispatcher following service jobs
• Communicating with the Parts department via phone or email to ensure parts are ordered as needed; tracking and following up on parts for ongoing jobs
• Reviewing and discussing job details with customers before and after completing service jobs
• Seeking out additional repair opportunities on retail jobs
• Completing work order forms as and warranty paperwork as required
• Adhering to the Lonestar Safety Program

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Prior experience in comparable role and in a related industry, such as material handling equipment and heavy machinery
• Previous aerial platform and lift truck experience preferred
• Valid Driver’s License required and ability to travel to customer sites in the region
• Ability to communicate effectively and professionally with customers and internal stakeholders
• Strong problem-solving skills for mechanical and technical concepts
• A strong work ethic and a positive attitude

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long-Term Disability – 100% employer paid
• Employee assistance programs
• 401K matching
• Ongoing professional development opportunities
• Company phone and laptop
• Company service vehicle

The base pay range for this role is: $29.00 to $33.00 per hour, depending on experience.

This is an onsite role based in Longview, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

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