Technical Specialist I - Relay and SCADA Support - Military Veterans

Salary Range: $87,182- $116,242
Relocation: No
About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Position Summary

As a Relay and SCADA Support Technical Specialist I at Oncor, you'll support the development, installation, testing, troubleshooting, and maintenance of the system protection and transmission protection and control (P&C) systems. This role will develop and maintain a close working relationship with Oncor Technology; support in ordering and setting up all-new hardware. The person also supports Transmission P&C Engineering Specialist objectives as they refer to the P&C Transient devise applications. The ideal candidate must possess excellent communication, reporting, analysis, and troubleshooting skills.

This position is a hybrid position based in our 777 Main- Fort Worth location.

Key Responsibilities:

• Work with Technology, System Protection, and Transmission Operations to create/update computer software images for all System Protection and P&C devices.
• Serve as a liaison between Technology and System Protection, role is not intended to perform the roles and responsibilities of Oncor Technology End User Computing functions.
• Interfaces effectively with various individuals throughout Transmission, Asset Management, Technology, and contractor organizations, solving problems and developing strategies.
• Work closely with Technology on general issues for all System Protection and Transmission P&C devices.
• Work closely with Technology groups to test System Protection and P&C software applications for deployment to end users via technology such as Workspace One or Software Center applications.
• Maintain user's active directory group for each specific application and ensure proper deployment of software via Workspace One and Software Center.
• Interface with Technology to dispose of outdated/out-of-warranty computers and assets from System Protection and Transmission P&Cs.
• Assist team in problem-solving, and hardware/software configuration development.
• General Understanding of System Protection and Transmission P&Cs software to support the successful implementation from a Technology perspective such as applications include RTS, PowerBase, AcSelerator Quickset, and GE Enervista.
• Support in the review and deployment of all relevant software applications used by System Protection and Transmission P&C devices.
• Support in maintaining all drivers relevant to the System Protection and Transmission P&C devices.
• Support in the development of new Firewall and Group Policies needed to support System Protection and Transmission P&C needs.
• Support in the testing of new software applications that would use by System Protection and Transmission P&C users.
• Performs all essential aspects and functions of the job as well as any other specific job requirements.

Skills:

• Possess excellent application support management skills.
• Must be adaptive and comfortable with rapidly changing objectives.
• Excellent oral communication and effective writing skills.
• Ability to troubleshoot and resolve Microsoft Office applications, print/plot server, computer, and software issues.

Education & Experience:

• High School Diploma, GED, or equivalent is required
• Bachelor's degree in computer technology, or similar field, with minimum of 2 years related experience OR Associate's degree in the computer technology field, or similar field, with a minimum of 4 years related experience, OR no degree with minimum of 8 years of related experience, OR other relevant equivalent experience. Related experience may include experience in the construction, design, maintenance and/or operation of transmission and substation facilities.
• Demonstrated ability to understand and execute the installation, testing, checkout and trouble-shooting of IED applications, including writing of basic procedures.

Travel:

• Up to 25%

Measure of Success:

• Minimal Supervision required. Spends time constructively, takes productive actions, and strives to achieve goals.
• Demonstrated skills in prioritization, multi-tasking, and success in adapting to change in a fast-paced environment
• Clearly and concisely expresses ideas in individual or group situations. Comprehends and processes information and responds to communications from others.
• Recognized by Technology, management, end users and peers as a problem solver.

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee's success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.