Senior Event Services Manager - Military Veterans

Additional Information: This hotel is owned and operated by an independent franchisee, Anaheim - 1855 South Harbor Blvd Holdings LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotels employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000263
Salary: $78,000 to $80,000 plus 40% of annually salary paid out quarterly
Department: Event Management
Location: Sheraton Park Hotel at the Anaheim Resort (1855 S Harbor Boulevard, Anaheim, CA 92802)
Division: Anaheim - 1855 South Harbor Blvd Holdings LLC
Hours Per Week: 40

Job Description
Senior Event Service Manager

We are seeking a Senior Event Service Manager to join our team at Anaheim - 1855 South Harbor Blvd Holdings LLC. Reporting directly to the Director of Catering and Event Services and the Director of Sales and Marketing, this role is responsible for planning, detailing, and executing special events, meetings, and conferences for groups secured by the sales and catering team. The ideal candidate will have experience in full-service hotels, a keen eye for detail, and a passion for delivering exceptional event experiences.

What will you do?
Event Planning & Execution:

Conduct detailing calls and in-person site visits with clients.
Coordinate menu tastings and oversee event logistics.
Create and distribute event orders and group resumes for all sales bookings.
Plan and implement special events, meetings, and conferences.
Work closely with Banquets and AV teams to ensure seamless execution.
Inspect event spaces to ensure client needs are met.

Client Relations & Sales Support:

Serve as the primary contact for event clients, ensuring a high level of customer service.
Handle contract negotiations and vendor service agreements.
Upsell food, beverage, and additional services to maximize revenue.
Meet and greet onsite contacts, ensuring smooth event operations.

Team & Vendor Coordination:

Communicate event details with department heads and key staff.
Organize and lead Pre- and Post-Event meetings.
Attend bi-weekly F&B meetings and monthly promotional meetings.
Ensure all employees provide friendly, courteous, and professional service.

Administrative & Compliance:

Maintain organized sales files and ensure compliance with hotel policies.
Oversee group room blocks, finalize billing, and process event payments.
Complete required system training as per department guidelines.
Adhere to food handling, alcohol awareness, CPR, and first aid certifications as applicable.

About you:
Experience:
Previous experience in event services within a full-service hotel is required.
Strong background in event planning, contract negotiation, and vendor management.

Skills & Qualifications:
Highly organized and detail-oriented with excellent time management.
Strong knowledge of Marriott corporate standards and CITY knowledge is a plus.
Ability to upsell and maximize event revenue.
Proficiency in event management software and Microsoft Office Suite.

Flexibility:
Must be available to work varying schedules, including weekends and evenings, based on event needs.

Why join us?
Competitive salary and growth opportunities within Aimbridge Hospitality.
A dynamic and supportive team environment.
Exclusive hotel and travel discounts.
Comprehensive benefits package.

About Us:

Sheraton Park Hotel at the Anaheim Resort is a premier destination for both leisure and business travelers. With 490 refreshed guest rooms, world-class amenities, and a recent multi-million-dollar renovation, we provide an exceptional guest experience near the Disneyland theme parks and Southern California attractions.

As the global leader in third-party hotel management, Aimbridge Hospitality manages over 1,550 properties across 50 states and 22 countries. Join a world of opportunity and become part of a team passionate about hospitality and success.

EEO Statement:
Aimbridge Hospitality provides equal employment opportunities to all individuals and prohibits discrimination and harassment of any kind. Our policies apply to all aspects of employment, including recruiting, hiring, promotion, and training.

Take the next step in your career. Apply today and be part of our exceptional team!

The salary range for this position is $78,000 to $80,000 annually.

This company is an equal opportunity employer.

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