Senior Writer - Military Veterans

Join the CX Content Team as a Senior Writer to create compelling copy that helps retirement plan participants achieve the retirement of their dreams. In this role, you will collaborate with marketing and UX experts, writers, editors, strategists, designers, and the CX Editorial Manager to create conversational, creative content that guides participants along their journey toward retirement.

This role:

• Brainstorms and develops creative concepts with clients and colleagues incorporating a deep understanding of the business and industry. Gathers comments and feedback from editors, editorial and content managers, subject matter experts, and other relevant parties. Provides insightful feedback to content submitters.
  
• Maintains up-to-date knowledge of assigned industry and of Vanguard products, processes, and/or services. Researches new topics as necessary.
  
• Demonstrates initiative and creativity in identifying and meeting client needs.
  
• Serves as mentor to less experienced writers by providing specific feedback on their copy, story ideas, new media formatting, and interviewing skills.
  
• Contributes and oversees content creation from the planning or draft stage to completion. Assists with evaluating and fine-tuning project scope, content strategy, requirements, and deadlines.
  
• Responds to edits and changes from subject matter experts with flexibility, while maintaining quality and accuracy. Teaches and sets Vanguard writing style and standards.
  
• Participates in special projects and performs other duties as assigned.
  

What it takes:

• Minimum five years related work experience.
  
• Undergraduate degree or equivalent combination of training and experience.
  
• Excellent written and verbal communication skills.
  
• Strong stakeholder management skills.
  
• Ability to contribute to and influence an environment of collaboration.
  

This role is part of our hybrid work model with Tuesdays - Thursdays required in our offices to foster collaboration and relationships. On Mondays and Fridays, our crew will have the option to work remotely, or continue working from one of our offices in Malvern PA or Charlotte NC.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard's commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse-one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress-from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we're on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care-for our clients, our communities, and each other.

Vanguard's DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report .

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.