Field Service Rep - Defense (Field Service) - Military Veterans

Job Description

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Job Title:  C-17 Field Service Representative (ILHE) -Qatar Emiri Air Force

Position Overview

Boeing Global Services (BGS) is seeking a level 3 Field Service Representative to provide on-site C-17 company representation and technical support to the Qatar Emiri Air Force at Al Udeid Air Base, Qatar in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.

Position Responsibilities:

• Utilize multi-disciplined technical expertise and company knowledge to assist the customer.  
• Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.  
• Develop and implement corrective actions to ensure customer satisfaction.  
• Understand customer expectations, assist customer in interpreting and using support data and documents, and provide technical on-the-job training.  
• Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.  
• Work unsupervised for extended periods of time in a wide variety of cultural/economic environments.

Basic Qualifications (Required Skills/Experience)

• Minimum 5 years of experience maintaining and troubleshooting C-17A aircraft  
• Extensive knowledge/understanding of mechanical, environmental, avionics and flight control systems, and electrical/electronic systems  
• Must be able to function in a demanding on-call, around the clock operational environment
• Travel to other operating locations to assist with operations, maintenance, and recovery of aircraft will be required
• Willing to work any shift
• Must be able to pass all immigration requirements for Qatar (medical, legal, security, etc.)

Preferred Qualifications (Desired Skills/Experience)

• Experience working in the Middle East with aerospace partners within the GCC
• Prefer candidates with proven experience maintaining and troubleshooting C-17 aircraft mechanical, electrical/electronic, environmental, and avionics systems
• Prefer previous military experience or extensive familiarity with military operations and written maintenance procedures
• Experience with C-17 field, or depot is preferred
• Middle East C-17 Experience is desired
• Extensive experience using maintenance data collection and analysis (formerly known as G081) is desired
• Extensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desired

Relocation:

This position offers relocation based on candidate eligibility.

This requisition is for an international, locally hired position in Al-Udeid, Qatar. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll and will be commensurate with experience and qualifications and in accordance with applicable Qatari law. Employment is subject to the candidate's ability to satisfy all Qatari labor and immigration formalities.

Applications for this position will be accepted until Mar. 09, 2025

Export Control Requirements: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details: US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Shift

Not a Shift Worker (Qatar)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.