Software Engineering Manager (Remote) - Military Veterans

Resp & Qualifications

PURPOSE:

We are looking for a Solution Manager for Document Automation in our Card to Care Value Stream. As Solution Manager, you will be a People Leader and will own the product family responsible for bulk document generation, omnichannel transmission, archiving, and desktop audits in the value stream. You will collaborate with the Value Stream Lead and other Solution Managers to establish the value stream vision, strategic themes and OKRs. You will facilitate their product family level feature refinement with the assigned Agile Release Train(s) Product Manager, Release Train Engineer, Solution Architect, and Product Owner. You will shepherd features through the solution Kanban and participate in key stakeholder forums. Your goal will be to make sure that investments go to the right place to do the right things.

ESSENTIAL FUNCTIONS:

• Lead collaboration between Business and Information Technology to achieve critical business process timelines.
• Lead and empower an agile team to facilitate product family feature refinement.
• Advise upon and lead implementation for system modernization efforts.
• Manage a budget and contracts.
• Manage Vendor performance to achieve Service Level Agreements.
• Partner with other Solution Managers to report on epic progress and impediments for their product family.
• Work with Product Manager, Solution Architect and Product Owners to decompose epics into features, and prioritize for upcoming PI implementation by their ARTs.
• Review progress across the Kanban board and accept features after the System Demo.
• Ensure the product family roadmap, achieve value stream strategic themes and objectives & key results.
• Steward their product family features through the solution Kanban.
• Build a culture of accountability and ownership.
• Foster an atmosphere of psychological safety and trust.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Licenses and Certifications Preferred:

• ITIL Foundation or above.
• Scaled Agile Agilist or above.
• Microsoft Certified: Azure Fundamentals.

Experience:

• 5 years Related professional experience (Required).
• 1-year Supervisory experience or demonstrated progressive leadership experience (Required).
• 1-year Healthcare systems experience (Preferred).
• 1-year omnichannel systems integration experience.

Knowledge, Skills and Abilities (KSAs)

• Make decisions.
• Set, coordinate and negotiate priorities with stakeholders, executives, and architects.
• Anticipate issues and quickly develop improvement plans.
• Influence and lead discussions both with and without authority.
• Coach teams to drive out risk and waste.
• Foster a culture of continuous improvement, innovation, and learning.
• Lead by example with Agile Mindset and Servant Leadership.
• Cultivate a collaborative, high-performing team environment.
• Collaborate on a cross-functional team to execute against a product road map.
• Select, monitor, coach, develop, and grow employees.
• Experience in software development life cycle (SDLC) and delivery.
• Excellent communication skills.
• Fundamental knowledge of best practices, agile methodologies, and cloud-first practices.
• Ability to communicate technical requirements to all levels of expertise.

Salary Range: $137,520 - $255,272

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Document Automation Center and Collaboration

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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