Rooms Allocation Specialist - Military Veterans

Additional Information: This hotel is owned and operated by an independent franchisee, Vacation Capital Group Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotels employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International, Inc.

Villatel is seeking an experienced and detail-oriented Rooms Allocation Specialist to oversee and optimize the allocation of our vacation rental properties across multiple resorts. This role is pivotal in ensuring seamless coordination between various departments, including Guest Services, Revenue, Reservations, and Operations, to maintain optimal occupancy and guest satisfaction.

POSITION RESPONSIBILITIES:

Rooms Inventory Management:
Oversee the Tape Chart/Rooms Inventory for all Villatel properties.
Open and close units as needed, ensuring accurate and up-to-date availability.
Block and organize units efficiently to maximize occupancy and revenue.
Coordination with Departments:
Work closely with Guest Services to address guest needs and requests, ensuring a smooth guest experience.
Collaborate with the Revenue team to optimize pricing and inventory strategies.
Partner with the Reservations team to manage bookings and special requests.
Coordinate with Operations (Housekeeping & Maintenance) to ensure units are ready for guest arrivals, and service and maintenance requests are handled promptly.
Property Allocation:
Allocate and assign units based on guest preferences, availability, and operational requirements.
Monitor and adjust allocations to respond to changing demand patterns and operational needs.
Handle all allocations for Group and Wholesale Reservations
Operational Support:
Assist in coordinating maintenance and service requests to ensure timely resolution and minimal impact on guests.
Communicate effectively with the Operations team to ensure smooth turnover of units.
Reporting and Analysis:
Generate and analyze reports on occupancy, unit allocation, and operational efficiency.
Provide insights and recommendations to improve property allocation and maximize guest satisfaction.

Requirements:

Proven experience in a Rooms Controller or similar role within the hospitality or vacation rental industry.
Strong organizational skills with an eye for detail.
Excellent communication skills, with the ability to collaborate effectively across multiple departments.
Proficient in using property management systems and inventory management tools.
Ability to analyze data and make informed decisions to optimize occupancy and operations.

Why work at Villatel? We love, love, love vacations. For ourselves, sure (dont get too excited). But more importantly, for the tens of thousands of guests that visit us each year looking to have the most incredible experiences of their lives. Our mission? Exceed their expectations every single timeby offering the most FUN, adventure-packed, and spacious accommodations with premium service.

Whats cool about us is that we simultaneously build, design, maintain, and service all of our accommodations. So, we dont just hope our resorts and guest experiences are up to snuff. We actively make them as incredible as we canby owning every step of the process.

Compensation:
Villatel offers a compensation package that is based on relevant experience.

Benefits:
The Company offers a comprehensive benefits package that includes competitive health and welfare coverage, such as medical, dental, and vision plans, along with the option to choose an HSA or FSA spending account. Additionally, we provide supplemental medical plans, as well as disability and life insurance. A retirement savings plan is currently under consideration.

This company is an equal opportunity employer.

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