Assoc Business Program Manager - Military Veterans

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?
Primary Purpose

PRIMARY PURPOSE OF POSITION

This position can report from NCRO, ETC, Mays Landing and Carneys Point! 

Support the development, implementation, and evaluation of team projects or programs, including process improvements. Assist in developing business plans, project charters, and performance metrics in support of business objectives. Perform various assignments including requests for financial and operational reports, data analysis, and/or performance measurement. Perform quality assurance and/or change management activities.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

• Support development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. (20%)
• Report on process/project/initiative assignments. Perform monitoring and reporting of results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. (20%)
• Support implementation of corrective actions that are identified as a result of performance assessment. (10%)
• Support the establishment of business plans and objectives and the development of business cases. (10%)
• Perform change management activities for projects, programs, and initiatives. Support training of employees and external personnel for new processes and procedures. Support effective business readiness procedures. (10%)
• Participate in process improvement task forces. (10%)
• Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist other personnel with responses to internal and external inquiries. (20%)

JOB SCOPE

• This is an individual contributor position that works under direct supervision and follows standard procedures to accomplish assigned tasks and goals.
• Direct Reports = 0
• Indirect MAST = 0
• Indirect Craft = 0
• Financial Scope:
• Direct impact on budget is moderate. This position has a direct impact on the Company's performance regarding several key indicators by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Supports the development of projects/programs/initiatives to ensure complete and successful implementation. Tracks key milestones. Cost of failure would have a moderate impact on Exelon reliability and financial goals.
• This position also helps to maintain the company's image and good standing with customers, regulators, and shareholders in regards to supporting projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.
• Contacts:
• This position requires interfacing across departments with various levels of personnel in Customer Operations, IT, Communications, Regulatory, and Legal. The ability to build relationships across the organization is important.
• Will regularly support cross-functional and cross company teams responsible for the integration of best practices through the organization. Prepares performance indicators and other reports to monitor results.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a business or S.T.E.M. field with a minimum of 0-2 years related business experience OR in lieu of bachelor's degree, High School diploma and 4-8 years related business experience.
• Basic understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).
• General proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.
• Basic problem solving and analytical/financial skills and a willingness to accept increased responsibilities.
• Ability to establish trust, meet deadlines, communicate effectively, and accept accountability of multiple tasks.
• Customer driven with good written and oral communication skills.

PREFERRED QUALIFICATIONS

• Bachelor's degree in a business or S.T.E.M. field and 4 -8 years related business experience.
• Basic knowledge of the practices, procedures and principles of project management.
• Training certificate in Project Management OR Six Sigma.

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $59,200.00/Yr. - USD $88,800.00/Yr.
• Annual Bonus for eligible positions: 7%
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more