Student Financial Aid Office Assistant - Temporary - Military Veterans

Position Overview:

The Student Financial Aid Office Assistant - Temporary will provide temporary general support to Student Financial Aid. The main responsibilities for this role include responding to phone and email inquiries regarding general financial aid and student employment, processing student employment transactions (hire, end position, updating supervisors),financial aid review, processing documents, and creating procedures for daily tasks.

Compensation:

The expected starting hourly range for this position is between $24.40 and $25.75. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; licensure and certifications; market factors; departmental budgets; and responsibility.

Essential Job Functions/Responsibilities:

Student Employment:

• Manages the following: Processing of Workday inbox requests and any related actions necessary; JM Student Organizations; EIB's for student employment processes; mass hire, assign work schedules, end jobs, terminations, period activity pay, bonus payment, compensation changes, and others as needed to maintain the program.
• Answer questions regarding Student Employment inquiries from students, work supervisors, and campus partners.
• Provides placement or direction for students to secure appropriate jobs. Including most first-year students.
• Process activity pay and bonuses for student workers
• Partner with Payroll to ensure accurate and timely processing of student payroll
• Monitoring of work earnings and communication to students and supervisors when limits are approaching.
• Monitor and maintain the Student Employment website and pages along with the appropriate system maintenance.

Financial Aid/Scholarship:

• Share initial contact with students, parents, staff, and others seeking information about financial aid and our services; must be knowledgeable and confident enough to answer most questions and refer others to subject-matter experts when appropriate.
• Support daily tasks in PowerFAIDS which include monitoring changes to student aid amounts and their status
• Support the Director of Student Financial Aid with projects and data collection

Additional Job Responsibilities:

• Supports the general reception area of the office and will answer general questions about financial aid and direct inquiries to other staff as needed.
• Other duties as required and appropriate to enhance the success of the SFA Office team.

Education/Experience/Skills:

Required:

• 4 years of office experience.
• Excellent organization, time management and computer skills needed. Must be familiar with MS Office products and the use of electronic communications.
• Must also have excellent communication and customer service skills, have an eye for detail and be able to meet deadlines in a timely manner.
• This person must also be able to work independently and at the same time be a team player.
• Ability to handle multiple tasks and projects at the same time is essential.

Preferred:

• Experience with financial aid, student employment and/or human resources management.

Must have the ability to understand and follow written and oral work instructions, operations, safety procedures, and hazardous labels.

Note: This position description is not intended to be all-inclusive. Employees may perform other related duties to meet the ongoing needs of the organization.

Review of applications begins immediately and continues until the hire is complete. We accept only online applications.

Carleton College is an AA/EEO Employer: We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.

Carleton also offers a robust suite of benefits including: A generous 403(b) retirement plan with a 10% employer contribution and 2% employee contribution. Medical, dental, vision, life and disability insurance. Paid time-off, including 15 vacation days, 8 paid holidays, 3, floating holidays, 2 weather days, and extra days at the end of the calendar year to make a continuous week off before New Year's. Employee Assistance Program (EAP) for all employees. A dependent tuition program after six years of service.

Founded in 1866, Carleton College is a private, coeducational liberal arts college of roughly 2,000 students located in the historic river town of Northfield, Minnesota. Carleton College occupies more than 1,000 scenic acres of campus, arboretum, over 100 campus buildings, and athletic fields. Located 40 miles south of Minneapolis and St. Paul, Carleton offers access to the cultural advantages of a major metropolitan area.