DIVISIONAL MANAGER NORTH ISLAND MAIN STORE- HARD/SOFT ($20-50M) - Military Veterans
at Navy Exchange Service Command (NEXCOM)
Job Summary: Responsible for the development and effective execution of business strategies and programs for assigned retail divisions to maximize sales opportunities within the individual store.
Duties and Responsibilities:
- Monitors and maximizes operational performance. Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met. Initiates corrective action as necessary.
- Develops, implements and maximizes divisional store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. Assists in developing advertising schedules.
- Keeps abreast of current industry/market trends for assigned departments, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices.
- Reviews merchandise stock structure for all NEX locations. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives. Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc.
- Ensures maximum utilization of vendor assets to achieve store requirements and objectives.
- Responsible for maintaining store instock position. Monitors and tracks sales, inventory position, etc. by department, category, and SKU. Ensures effective replenishment methods for assigned departments. Monitors and ensures effective replenishment method for assigned departments.
- Tours store departments daily. Ensures departments are adequately staffed, merchandise is in stock, attractively displayed, and appropriated signed.
- Responsible for providing regular training on a variety of topics to department managers and sales associates including selling skills, customer service, merchandise presentation, product knowledge Richter Merchandising system functions, etc.
- Coordinates product knowledge and job skills training for department managers and sales associates.
- Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc. Operates as an integral part of the Navy Exchange complex management staff, including providing supervisory oversight to store operations as assigned.
- Reports directly to the Store Manager/General Manager. Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with NEXCOM and regional merchandising and operating staffs regarding business strategies and programs.
- Performs other related duties as assigned.
Requirements
A total of 5 years consisting of the following:
GENERAL EXPERIENCE: Three years experience gained in operational, administrative, merchandising, retail sales or other responsible work which enabled the applicant to gain a general knowledge of merchandising, sales or inventory practices and procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.
OR
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelors degree for 3 years of general experience.
AND
SPECIALIZED EXPERIENCE: Two years of progressive experience which provided a background in retail merchandising, such as: coordination of sales promotions, display of merchandise, control of inventory stock and records; customer relations; exempt or non-exempt supervisory experience; and insuring effective security, safety and fire regulations; or similar work which demonstrated the knowledge and ability within the retail management area for which responsible.
San Diego, CA
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WELCOME TO Navy Exchange Service Command (NEXCOM)!
The Navy Exchange Service Command (NEXCOM) is the headquarters for the worldwide NEXCOM Enterprise and is one of 11 commands under the Commander, Naval Supply Systems Command (NAVSUP).
NEXCOM offers exciting opportunities to join a unique provider of goods and services to Navy Sailors and their families around the world. We are a $2+B enterprise, operating over 300 Navy Exchange retail locations and 100 Navy Hospitality locations around the US and in 13 foreign countries, on nearly 100 Naval Bases globally. Our NEX oversees the operation and management of retail stores, food services, hotels, auto shops, and other services.
NEXCOM oversees six primary business programs:
- Navy Exchange (NEX) Retail Stores and Services
- NEXCOM Hospitality Group
- Uniform Program Management Office (UPMO)
- Navy Clothing Textile and Research Facility (NCTRF)
- Ships Stores Program
- Telecommunications Program Office (TPO)
With the exception of the Ships Store Program, the NEXCOM Enterprise conducts its operations as a federal non-appropriated funded instrumentality. As such, the command is self-supporting with 70 percent of its profits given to Navy Morale, Welfare and Recreation (MWR) programs and the remaining 30 percent reinvested in NEX buildings and equipment.
NEXCOM is a military organization and is subject to congressional legislation as well as oversight from the Department of the Navy. NEXCOM’s parent command is the Naval Supply Systems Command (NAVSUP).
The NEXCOM Enterprise boasts over 14,000 civilian associates in a wide variety of jobs worldwide, over 40 percent of whom are military affiliated as either family members or veterans. The bulk of NEXCOM’s workforce is comprised of government non-appropriated civilians, many of whom are also military affiliated as either family members or veterans. This combination of military leadership and civilian business expertise enables NEXCOM to perform its unique mission for the Navy.
Our mission is to provide authorized customers’ quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists, veterans, DoD civilians and families
Remember, you will come for our benefits but you will stay for the mission!