Services Analyst - IT - Military Veterans
at Constellation Energy
WHO WE ARE
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
TOTAL REWARDS
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $95,400 to $106,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
PRIMARY PURPOSE OF POSITION
Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
- Maintain engagement with business and IT partners.
- Assist less experienced personnel.
- Proactively build business/IT knowledge to provide solutions.
- Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.
MINIMUM QUALIFICATIONS
- Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
- Proficient in Microsoft Excel
- Knowledge of utility business practices and processes
- Strong problem solving skills
- Excellent communications skills (written and verbal)
PREFERRED QUALIFICATIONS
Bachelor's degree in Computer Science preferred. Proficiency in ServiceNow, Microsoft PowerBI or other reporting technology a plus.
Baltimore, MD
We are the nation’s largest producer of carbon-free energy and the leading competitive retail supplier of power and energy products and services for homes and businesses across the United States. Headquartered in Baltimore, our generation fleet powers more than 20 million homes and is helping to accelerate the nation’s transition to clean energy with more than 32,400 megawatts of capacity and annual output that is 90 percent carbon-free.
Already the lowest carbon emitter of any major investor-owned U.S. generator, we have set a goal to eliminate 100 percent of our greenhouse gas emissions by leveraging innovative technology and enhancing our diverse mix of hydro, wind and solar resources, paired with the nation’s largest carbon-free nuclear fleet.
Our family of retail businesses serves approximately 2 million residential, public sector and business customers, including three-fourths of the Fortune 100. We are helping these customers reach their own climate goals through innovative clean energy solutions, including an upcoming, new 24/7 carbon-free energy matching product.
To further advance the fight against the climate crisis and accelerate the transition to a carbon-free future, we have set own ambitious climate goals, including:
- 95% carbon-free electricity by 2030
- 100% carbon-free electricity by 2040
- 100% reduction of operations-driven emissions by 2040
- Providing 100 percent of our business customers with customized data to help them reduce their own carbon footprints.
As we work towards these goals, we will continue to serve as a leading supporter of our communities through workforce development programs; philanthropy; volunteerism; and diversity, equity and inclusion initiatives; while maintaining the highest standards of corporate governance.