Catering Sales Manager OEM - Military Veterans
at Aimbridge Hospitality
Job Summary
Crown Plaza Seattle -Downtown
Sales and Catering Manager position is responsible for the management of accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (i.e., room nights, ADR, REVPAR, catering, room rental, etc.) are achieved or exceeded. The position will lead the development and solicitation of group business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
This position performs catering & group sales duties and aids in managing accounts to achieve guest satisfaction and to solicit past and new business to ensure all catering revenue goals are achieved or exceeded. This position is responsible for booking events, creating banquet event orders, contracts and finalizing function details. In addition to catering duties, this person will also be responsible for coordinating wedding and special event business, corporate & leisure room blocks and corporate guest room inquires.
Other responsibilities may include but are not limited to the following:
- Move throughout property to conduct site inspections. Maximize revenue by selling all facets of the Hotel, both orally and in written form to previous, current, and potential clients.
- Handles account details so that all pertinent aspects of solicitation and closing are complete and documented.
- Communicates with other departments to ensure proper handling and servicing of accounts.
- Maintains all files, correspondence, and records in the department.
- Answers telephones and responds appropriately to requests.
- Travels locally to conduct outside calls, promote the Hotel and review competition reader boards to develop leads.
- Travels out of town to solicit business.
- Prepares information, meets with, and entertains clients as deemed appropriate by potential business from that account.
- Represents Hotel at trade shows as specified by corporate trade show attendance guide. Sets up exhibits.
- Assists the supportive staff with the maintenance of sales files.
- Orders amenities for meeting planners or VIP's.
Sales & Catering Hotel Experience Preferred
Hotel Sales Software System Experience
- Delphi
- C-Event
OEM Salary Range: $80,000-$85,000
Free Parking
Responsibilities
QUALIFICATIONS:
- An experienced Catering/Sales Manager with 2+ years of hotel sales experience
- Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt sales processes and systems.
- Working knowledge of OnQ, Amadeus Sales & Event Management
- 2 or 4-year college degree a plus
- Proof of authorization/eligibility to work in the United States
- Well organized, detail-oriented, and able to work independently.
- Display initiative, perseverance, and analytical skills
- Team player, professional, and lead with integrity
- Available to meet guests which may include weekends
- Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
- Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
- Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!
JOB RESPONSIBILITIES:
- Effectively attain assigned sales and revenue goals as well as solicitation call goals.
- Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Social Corporate Business or SMERF as applicable by property.
- Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property.
- Monitor and evaluate trends within your market segment.
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Adheres to Aimbridge Hospitality's established regulations company standards catering/meeting standards and related catering sales metrics.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Ensure that the Daily Event List Banquet Event Order/Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.
- Maintain strong visibility in local community and industry organizations as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the General Manager or Director of Sales.
OEM Salary Range: $80,000-$85,000
Free Parking
Employee Discount-IHG/Aimbridge Protofio of Hotels
Property Details
Located in the heart of downtown Seattle, the award-winning Crowne Plaza Hotel Seattle - Downtown offers an exceptional blend of service, style and comfort. You'll notice Cool, Comfortable and Unconventional touches that set us apart as soon as you step inside. Marvel at stunning views of the city lights while relaxing in our new Sleep Advantage® Beds.
Enjoy complimentary wireless Internet throughout the hotel and amenities to help you relax like our Temple Spa® Sleep Tight Amenity kits featuring lavender spray and lotions to help you rejuvenate and unwind. Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials.
Come and experience all that The Emerald City has to offer with us!
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Seattle, WA
Impactful connections, great experiences, and positive opportunities are core to our culture of shared success. It’s about belonging, and it is the foundation of our Values and our identity. Everyone has a place at Aimbridge Hospitality. It’s why we support an inclusive workplace with team members as diverse as the properties we operate. And it’s reflected in the encouragement and support we build into all that we do. Together, we open our doors with a welcoming spirit so that every associate and person we serve has a place to belong.
Aimbridge Hospitality is a place for growth. People come here and grow with us. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine.
What We Do
We are passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members.
If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open.