Account Manager - Military Veterans
at Entegris
Job Title:
Account Manager
Job Description:
Account Manager Enablement Partner
This position is an Account Manager Enablement Partner for Semiconductor clients in Shanghai areas. The role is responsible for delivering sales revenue target , focuses on providing customers with the necessary tools, training, and resources to effectively use the company's products or services. This is a crucial role in enhancing the overall customer experience and building long-term relationships with customers.
Key Responsibilities of the Account Manager Enablement Partner :
• Forecasting: Know well customer demand and familiar with Entegris product application collaborating with internal functional team, product managers and
field application engineering team.
• Handle PCN/Quality issue/AR collection : Works closely with internal functional team e.g. Finance, Logistics, BU and Quality to streamline customer response process,
provide fast turn-around to customer request and Entegris value added service to our customer and improve our competitiveness in the market.
• Dedicated Support Channels: Provides dedicated support channels, such as email support, or phone support, to assist customers with any issues they encounter .
• Collecting Feedback: Collects feedback from customers to understand their needs and pain points. This feedback is used to improve the product or service.
• Continuous Improvement: Based on customer feedback, the role works with other departments, such as product management, to make necessary improvements and
enhancements.
• Upsell and Cross-sell Opportunities: They identify opportunities to upsell or cross-sell additional products or services based on customer needs and usage patterns.
• Improved Customer Experience: By providing comprehensive support and resources, the role helps customers achieve their goals more effectively, leading to higher
satisfaction.
• Boosted Customer satisfaction: When customers see the value in the product and receive excellent support, they are more likely to remain loyal and advocate for the brand.
Criteria :
• Proven communication, planning and interpersonal skills and ability to solve practical problems and deal with concrete variables in situations where only limited standardization exists.
• Proficient in the use of Microsoft Word, Excel, and PowerPoint. Able to focus on customer demand and forecasting
• Ideal candidate is an independent, assertive self-starter with good people skills, who has 1~3+ years experiences in semiconductor sales or marketing position is prefer.
• Experience in the semiconductor industry is strongly desired
Education/Experience:
A BS or above degree with 1~3 working experience in Semiconductor industry, at least three years of that experience is in sales role, or a relevant combination of experience and education .
上海市, 上海市
Our organization proudly supports our Nation’s active and reserve military service members, veterans, and their families. Entegris honors the extraordinary sacrifices you have made for our country and realize that through this service, you bring a unique set of values, perspectives, and experiences with you. At Entegris, we put our values - People, Accountability, Creativity and Dedication to Excellence - at the core of how we operate as an organization. We believe what we do is as important as how we do it. We want you to be part of our dynamic culture, which champions leaders at every level of the company.
More about Entegris
Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges. Headquartered in Billerica, Massachusetts, Entegris employs approximately 5,100 people worldwide, with roughly half employed in Asia-Pacific or Europe. With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.
We Are Hiring!
Are you a transitioning member of the military or a military veteran who is looking for a civilian career that provides opportunities for growth and career advancement? Entegris is currently looking for Technicians, Engineers, Supervisors, Operators and Managers. If you are interested in a career in one of these fields, check out our current open positions to the right for more information and to apply today!
What Happens After You Apply?
Once you click ‘Apply Now’ on an Entegris job posting, you will be re-directed to fill out an application on Entegris’ career page. In order to be considered for next steps, please complete the application on Entergis’ career page and make sure you have an updated resume uploaded to your RecruitMilitary profile. Once Entegris reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.
How to Win an Interview with Entegris:
1. Review the job description for the specific position you are applying for.
2. Review the company website. Know their mission and values. What do they do? What are their products?
3. Prepare a few questions to ask on your interview.
4. Prepare to discuss your military or civilian background and how it relates to the position.
5. Check out our Resources tab for resume guidance, interview prep and more!