Customer Service Representative - Military Veterans

AppleOne is proud to present:
Job Opportunity: Customer Service Representative
Location: Monroe, NC
Pay: $20/hour

Are you a people person who thrives in fast-paced environments?
We are seeking a Customer Service Representative to join our team in Monroe, NC. This full-time temporary role is perfect for someone who loves working with diverse individuals, is highly computer literate, and has thick skin for handling various customer inquiries over the phone and in person.

Key Responsibilities:

Provide top-notch customer service via phone and in person.
Perform heavy data entry to maintain accurate customer records.
Address customer inquiries, resolve issues, and ensure satisfaction.
Process orders, manage billing adjustments, and handle service-related complaints.
Collaborate with team members to deliver effective solutions.
What We’re Looking For:

A quick learner who excels in a "learn by doing" environment.
Exceptional computer skills with the ability to adapt to various systems.
Strong communication and problem-solving abilities.
A positive attitude and a love for customer interactions.
Why Join Us?

Competitive hourly pay.
Opportunity to work in a dynamic, fast-paced environment.
Chance to collaborate with a diverse and supportive team.

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1182

Experienced (Non-Manager)