Program Manager - Military Veterans

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

 

We are seeking a detail-oriented and proactive **Senior Technical Project Manager** to oversee and manage multiple critical initiatives within our organization. The ideal candidate will possess a strong technical background, excellent communication skills, and a proven track record in delivering complex projects while ensuring compliance, technical excellence, and alignment with organizational goals.  

Key Responsibilities:

 

Compliance Management

ABB Management:  

- Lead bi-annual reviews of security hardening documentation with engineering teams.  

- Update ABB configurations based on review findings and ensure commands reflect the latest standards.  

- Maintain detailed documentation on all updates and changes.  

- Oversee quarterly ABB attestations to ensure compliance.  

 

Additional Compliance Management:  

- Maintain and review Disaster Recovery (DR) plans annually.  

- Address and resolve compliance-related issues, including certificate renewals and other requirements.  

Configuration Drift Management:  

- Analyze configuration drift reports generated through automation tools.  

- Collaborate with engineers to review, plan, and implement necessary changes.  

- Ensure proper scheduling and documentation of changes, including creating RFCs.  

Software Lifecycle Coordination:  

- Maintain communication with stakeholders to identify the next best versions of code for shared vendors (e.g., Arista, Cisco).  

- Collaborate with leads and automation teams to evaluate code requirements and potential vulnerabilities.  

- Coordinate bug scrub activities with Cisco and Arista teams.  

- Drive lab testing and pilot new code versions in collaboration with campus engineering teams.  

Clearpass Project Management

- Support Clearpass-related initiatives, including server builds, code upgrades, and maintenance scheduling.  

- Oversee LDOS/EOL server replacements, ensuring timely delivery and refresh planning.  

- Collaborate with stakeholders to guarantee smooth execution of ongoing projects, including the SGP Clearpass server replacement and TACACS cluster updates.  

Campus LAN Project Management:

-Project planning and coordination

-Work with various stakeholders to ensure smooth project execution

-Work with LAN Engineers to ensure that appropriate network design is implemented

Financial Reporting:

-Create detailed financial models for large projects/programs

-Develop reports for overall cost and/or ROI for new products

-Strong MS Excel knowledge

Qualifications 

- Bachelor’s degree in Computer Science, Engineering, or a related field or relevant work experience

- 5+ years of experience in technical project management, with a focus on compliance, network engineering, or related disciplines  

- Strong knowledge of security hardening, configuration management, and software lifecycle processes  

- Experience working with network tools and systems, including Arista, Cisco, Clearpass, and automation technologies  

- Exceptional communication and organizational skills, with a focus on cross-functional collaboration  

- Proven ability to manage multiple priorities in a fast-paced environment  

Preferred Skills  

- Certification in PMP, ITIL, or similar project management frameworks 

- Familiarity with automation frameworks and tools for configuration management

- Strong documentation and process management expertise  

-Experience creating financial reports and cost models

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 



• Bonus incentives 



• 6% Company Match on retirement savings plan 



• Free financial coaching and financial well-being support 



• Comprehensive medical, dental, vision, life insurance, and disability benefits 



• Flexible working model with hybrid arrangements depending on role and business need 



• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 



• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 



• Free and confidential counseling support through our Healthy Minds program 



• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days) .

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.