Service Coordinator - Military Veterans
at Spectrum
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.
- Know the status of and report on permits for the supported area.
- Coordinate and track aging surveys.
- Ensure construction referrals are scheduled and completed timely.
- Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.
- Ensure construction management tools are updated with correct project status and current notes.
- Monitor and report on required pole transfer activity.
- Adhere to industry specific local, state, and federal regulations, as applicable.
- Know, understand and follow company policy.
- Perform other duties requested by supervisor.
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to analyze and interpret data
- Ability to work independently
- Ability to handle multiple projects and tasks within established timelines
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to make decisions and solve problems while working under pressure
- Ability to prioritize and organize effectively
- Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
- Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler
- Knowledge of company products and services
Required Education
High School Diploma or equivalent work experience
Continuing education coursework in project administration or equivalent experience
Required Related Work Experience and Number of Years
Demonstrated commnication skills 2+
Project Coordination 2+
Computer programs (i.e. Microsoft office) and other industry related software
Preferred Education
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
#LI-SING2
TSV117 2025-47790 2025
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Mentor, OH
At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.
We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:
· Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.
· Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.
· Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.
· Plus, we have a dedicated Military Talent Attraction Team.
We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Some of our top career opportunities include:
· Human Resources
· Project Management
· Network Engineering
· Physical Security
· Customer Service/Contact Center
· Field Technician
· Sales
· Summer Intern (Active Students, Rising Jr. or above)
Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards
You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting
Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.