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Manager, Marketing - Military Veterans

at Spectrum

JOB SUMMARY 

The Marketing Manager role supports and drives the execution of marketing campaigns that focus on customer retention, upsell and revenue objectives, content engagement, and streaming app activation. This position will will work with cross functional teams through all steps of the campaign process, from plan ideation through post-execution reporting.

 

Hybrid role:  4 days in Stamford office, 1 day remote


MAJOR DUTIES AND RESPONSIBILITIES 

  • Implement and maintain marketing plans that align with organizational and departmental objectives tied to customer engagement, retention, and revenue.
  • Recommend new solutions that will support demand generation, retention, and revenue goals. Specifically around streaming app offers that require customer education, and activation.
  • Provide oversight of various launch strategies tied to new offers, products and services and related communications.
  • Utilize all marketing channels including digital, direct marketing, and media.
  • Responsible for execution of tactics and vehicles, ensuring they launch on time, accurately, and represent Spectrum’s brand.
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for proofing of department material and tactics to ensure compliance and support of company / brand strategy for messaging.
  • Develop recaps and reports for all campaigns, providing analysis on campaign success.
  • Manage internal and external partner relationships, specifically with programmers and streaming app partners.
  • Manage partner agreements and budgets to ensure all requirements and budget goals are met.
  • Approve PO’s, and invoices as appropriate.
  • Perform other duties as assigned.

REQUIRED QUALIFICATIONS 
Required Skills/Abilities and Knowledge 

  • Knowledge of streaming apps, including marketing acumen
  • Experience with upsell, retention, and engagement marketing channels
  • Ability to prioritize and organize effectively
  • Ability to supervise and motivate others
  • Project management skills; ability to manage multiple projects while coordinating efforts across a variety of functional areas
  • Excellent communication skills and ability to interact with stakeholders across the company and facilitate collaboration between teams.
  • Technically savvy; proficiency with Excel, PowerPoint, Adobe Analytics and Tableau preferred
  • Strong analytical approach to presenting recommendations and making decisions
  • Knowledge of marketing strategies and procedures
  • Ability to create plans, timelines, expense forecasts & process flowcharts
  • Ability to read, write, speak and understand English

 

Required Education 

Bachelor's degree in Marketing or related field or equivalent work experience 
 
Required Related Work Experience 


3+ years Marketing experience

2 years   Management experience

2 years   Digital Marketing or CX 

 

PREFERRED QUALIFICATIONS

 Related Work Experience Number Of Years

1 year Knowledge of Telecommunications products and services                                                                      

 
WORKING CONDITIONS 

Office environment  

Schedule: Full time. This position is eligible to work in a hybrid work model (combination of 4 days in-office and 1 remote day)

 

#LI-MA


MCU500 2025-47800 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Stamford, CT

Spectrum

At Spectrum, we take pride in being named one of Forbes’ Best Employers for Veterans. Almost one in ten employees at Spectrum have a relationship with the U.S. Military in a wide variety of careers across our 41-state footprint. Our connection to transitioning service members, veterans, guard, and reservists, as well as members of the military spouse community, is strong.

We do this through a broad range of efforts to recruit, train, and retain veterans and military spouses including:

·         Nationally Certified Broadband Field Technician Apprenticeship Program: This post-hire opportunity allows eligible Veterans to receive GI Bill Benefits in addition to their Compensation and Benefits.

·         Partnerships with the following: Military bases and veterans' organizations, Hiring our Heroes, Centurion Military Alliance, Wounded Warrior Project, Paralyzed Veterans of America and Military Spouse Employment Partnership.

·         Veteran-focused Business Resource Group: This group assembles veteran employees who have shared characteristics and life experiences with a focus on professional development and recruiting talent.

·         Plus, we have a dedicated Military Talent Attraction Team.

We aim to foster an inclusive culture and workplace where each and every person is empowered to bring their best ideas, helping us better serve our customers and make an impact in our communities. No matter your background, identity or beliefs, we welcome you to explore a career with us.

Some of our top career opportunities include:

·         Human Resources

·         Project Management

·         Network Engineering

·         Physical Security

·         Customer Service/Contact Center

·         Field Technician

·         Sales

·         Summer Intern (Active Students, Rising Jr. or above)

Here, employees don't just have jobs, they build careers. We hope that you will consider all that Spectrum has to offer. To learn more about some of the ways that we invest in our employees, visit our compensation and benefits page: jobs.spectrum.com/total-rewards

You can also visit our dedicated Military Careers Page today to find support and resources that are specific to the military community and a list of our current openings at Spectrum: jobs.spectrum.com/military-recruiting

Spectrum, owned by Charter Communications, Inc., is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

 


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