Lead Custodian S04, SCL Residential & Event Services | Cornell University - Military Veterans

Lead Custodian S04, SCL Residential & Event Services Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad. Campus Life Enterprise Services (CLES) is the primary revenue-generating unit within Student and Campus Life. As a part of the larger CLES unit, and within Residential and Event Services (RES), the Student Center Facilities Support Team is responsible for the intensive and detailed custodial maintenance, event support and audio-visual (AV) support of Cornell's Student Centers, and other assigned area(s). The S tudent Centers are active hubs around campus that allow students, and other members of the community, a way to experience Cornell's thriving social scene by providing a great place to meet people, grab a bite to eat, or find a place to study. This team is driven by a passion for attention to details in order to provide an excellent customer experience. Under direct supervision, the Student Center Support Team Lead SO-04 serves as a working team leader by providing support and front-line service to students, staff, faculty, and all building users to answer any questions and help facilitate meeting/seminar/conference needs (including any audiovisual requests) while also accomplishing routine custodial maintenance and care in a variety of areas throughout Cornell's Student Centers, and/or other assigned area(s). Additionally, this role will also assist in providing day-to-day guidance, coordination, and training to the other members of the support team, including helping organize, maintain, and distribute supplies, equipment and uniforms. A successful team lead will demonstrate effective interpersonal and customer services skills to effectively and clearly communicate both verbally and in writing with a variety of building guests and students and be poised to serve as a good steward of the university. Additionally, this position will leverage sound audiovisual troubleshooting skills to ensure that client technologies are consistently met. Must also have the ability to be creative and flexible at all times as schedules, shifts, locations, and daily tasks are subject to change to support special events or circumstances. Position may require evening, weekend, and holiday hours. Location and schedule assignments will be based on business needs and include varying shifts. Position(s) may require nights/weekends/holiday coverage based on business needs. Required Qualifications: High School diploma or equivalent with 1-3 years of demonstrated custodial and leadership experience, or an equivalent combination of experience and education. Previous experience performing event setups (i.e. experience setting up tables, chairs, equipment, skirting, etc.) as well demonstrated proficiency in audiovisual support Must be able to effectively read and write in English. Basic computer knowledge and troubleshooting experience Must poses & maintain a valid NY State driver's license Physical Requirements include: Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc. Able to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.) Able to climb an 8 ft. ladder. Able to stand for long periods of time Must be able to work in all weather conditions and extreme temperatures for extended periods. Must be free of debilitating dust allergies, or have the ability to manage such allergy. Preferred Qualifications: Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation as well as knowledge and exposure to a room scheduling software (i.e. R25 preferred) preferred. Strongly prefer demonstrated ability to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.) and experience cleaning all types of carpet and floor care No relocation assistance is provided for this position. Visa sponsorship is not available for this position. University Job Title: Custodian S04 Job Family: United Auto Workers Level: S04 Pay Rate Type: Hourly Pay Range: Refer to Union Pay Rates Link Below Remote Option Availability: Onsite Company: Endowed Contact Name: Jana English Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline Union Positions Current Employees: Online Submission Guidelines : Employment Assistance: Notice to Applicants: EEO Statement: Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply. 2025-01-31