Department of Orthopedic Surgery Administrator - Administrative Manager 2 - Military Veterans

This job involves serving as a senior leader with oversight of various aspects of a department, including its education and research missions. The role includes acting as a liaison to health systems across Minnesota with which the department holds contracts. Additionally, the position requires being a visible thought leader for both staff and physicians, ensuring collaboration, strategic direction, and operational excellence.

Budgetary/Financial (30%)

• Analyze clinical and academic expense year, including a review of overhead.
• Provide oversight approval for all spending/purchasing activities.
• Management of all annual budgeting processes for all missions of the department.
• Review mission budgeting quarterly with finance.
• Participation and understanding of provider compensation.
• Participation in compensation and advisory board committee meetings.
• Participate in the design of services from the Surgical Administrative Center (SAC).
• Problem solves as it relates to SAC services.

Manage Department Leaders and Staff (20%)

• Supervision of the:
  • Education Manager
  • Communication Specialist
  • Research Manager
  • Administrative Team
• Hire and supervise the performance, growth, and development of leaders and staff across the department.
• Develop and foster a collaborative, engaged, adaptable, and high-trust team environment.
• Develop and foster an inclusive workplace where diversity and individual differences are valued; actively work to find solutions to barriers impacting diversity and inclusion.
• Provide timely, actionable, and constructive feedback to department leaders and staff; participate in both annual and regular performance, development, and goal-setting discussions.
• Work with leaders and staff to achieve their career goals within the context of the department and university.
• Work closely with leadership, human resources, and other stakeholders to implement employee programs and initiatives; partner with human resources on employee relations and performance issues.

Strategic partner to external relationships including Regions, HealthPartners, TRIA, Methodist, Park Nicollet, and CentraCare. (15%)

• Management and oversight of contracts.
• Attend contracting meetings as full participant.
• First line of contact with relationship partners.
• Dyad to site leaders within external health systems.
• Act as a thought leader around development and vision with partners.
• Oversight of University/UMP recruitment for physicians in crescent health systems.
• Oversight of staff employed in the crescent health systems.

Act as an advisor to the Chair (10%)

• Participate in meetings as needed to support the Chair.
• Manage meetings (i.e., department compensation, department strategy, Chair leadership meeting, annual faculty retreat).
• Participate fully as a member of all groups stated above.
• Work with Chair direct reports to ensure timely completion of assignments and directives.
• Serve as a thought partner to offer varied perspectives.
• Give feedback as requested.
• Track and collect information as needed to make informed decisions.
• Oversee all communications related to the Chair on their behalf.
• Act as a liaison for the Chair to Departmental Leadership, Medical School, Faculty, Staff, and all external stakeholders.

Strategic partner for department operations and engaging Chair as needed (10%)

• Oversight and strategist for all departmental staffing.
• Oversight strategist for all departmental finances.
  • Understand/review annual budgeting as it relates to all missions.
• Work with the Surgical Administrative Center on many aspects of the group.
• Ensure efficient operations within the department.

Partner with the Musculoskeletal (MSK) Service Line (10%)

• Attend MSK service line meetings.
• Partner with operations dyad to facilitate operational changes.
• Participate in recruitment of physicians within the Joint Clinical Enterprise (JCE).
• Knowledge of Advanced Practice Providers (APP) hiring within JCE
• Oversight regarding the onboarding process for JCE.
• Oversight of recruitment within the JCE.

Facilitate effective decision-making (5%)

• Develop short and long-term strategies for the department.
• Execution of strategies.
• Oversight of daily operations across the department (10%)
• Including but not limited to:
  • Work with external partners
  • Best practices for the department
  • Process improvement
  • Daily activates
  • Engagement

Other responsibilities or duties as assigned by the Chair.

Required (must be listed on resume):

• BA/BS with a minimum of 8 years of related experience in a healthcare or academic setting, including a minimum of 5 years in a management role with direct supervision experience, including budgetary and contractual responsibility
• Strong service orientation, oral and written communication skills, judgment, and the ability to work
  collaboratively with faculty, staff, and students.
• Demonstrated project management skills.
• Demonstrated conflict management skills.
• Demonstrated ability to develop professionally and assume increasing levels of responsibility.
• Ability to maintain and create a cohesive work culture.
• Ability to manage work within multiple systems amidst changing priorities and within ambiguous environments.
• Experience in Academic and Clinical environments.

Preferred:

• Master's degree in Business, Healthcare Administration, or related field.
• Management experience in an academic, research, health care, or similar setting, ideally with a physician leader.
• Knowledge of the administrative requirements associated with sponsored research and physician practice management.
• Practice Management experience.