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As a ProCare Sales Analyst you will act as a liaison for all Service Contract related items between the customers, Sales Reps, Finance, and Service Product Manager. Responsible for investigating and resolving Service and Repair issues including, but not limited to, pricing, billing, contract termination, renewals, etc.

What you will do:

Work with Sales Representatives and Customers to review and enter new Service Contract orders to ensure proper coverage is applied.
Work with Finance Team to ensure correct billings are applied and update coverage due to contract changes.
Provide support and research in the collection of overdue invoices.
Work with Repair Authorization Team to ensure the system clearly indicates contract status or pricing agreement terms with clear start and end dates
Research past service contracts and provide historical data and cost analysis to Sales Reps and Customers.
Work with cross divisional counterparts to ensure multi-division deals are properly processed.
Assist Sales Representatives with formatting and pricing for new Service Contract proposals.
Run ProCare specific territory reports

What you need:

Bachelor's degree
Proficient on Microsoft applications - MS Excel & MS Word

Preferred:

Experience in SAP and/or Salesforce
Experience in Power BI

$58,700- $106,200 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

ProCare Sales Analyst (Hybrid) - Military Veterans

at Stryker Corporation

Onizuka Air Force Base, CA