Factory Business Process Owner | Crystal Springs, Mississippi, United States of America - Military Veterans
at Hitachi Energy
Hitachi Energy is seeking a Business Process Owner for its Crystal Springs, MS location. This role will report into the North America Transformer Business Process Manager. The Business Process Owner is responsible for working within the factory and across the HUB to execute continuous improvement projects, troubleshoot business problems, document business requests, design and test business processes, and train end users on business process and tools. Business processes span Quotation through Warranty and include all systems and applications utilized to execute the business process.
Your Responsibilities
Develop process maps and define current business practices in preparation for SAP upgrade Deliver continuous improvements based on the strategic vision and roadmap of the HUB functions, factories, and daily operational needs of business end users Perform work on assigned projects and deliver process improvements by participating in projects related to all functions within the business Document business enhancements and verify against HUB strategy whether enhancement will contribute or hinder strategy Investigate and prioritize business requirements to define scope and objectives of the projects and prepare schedules, limitations, time, and desired results Troubleshoot, analyze, and resolve complex problems, and develop and implement measures to prevent reoccurrence along with devising modifications and recommend ways to improve Maintain, or provide guidance for maintenance of a wide variety of systems. Provide support; ensure accuracy of information and responsiveness to customers (internal & external requirements) Lead internal testing and coordinate the testing with business champions. Document / maintain standard work packages Build network of factory champions and formulate a cadence for meeting on a regular basis to access training needs or business enhancements. Participation in HUB virtual team by leading individual projects, as well as provide support to teammates' projects
Crystal Springs, MS
Advancing a sustainable energy future for all
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Our North American headquarters in Raleigh, North Carolina employs more than 4,600 in both manufacturing and office locations throughout the region.
At Hitachi Energy, our greatest asset is diversity among our employees. We are proud to be partnering with RecruitMilitary to better serve and support the veterans in our communities and within our organization. We foster diversity through our Military and Allies employee resource group, strategic partnerships, and ongoing education. Our team made up of talented individuals from various genders, cultures, and backgrounds, plays a significant role in our mission of advancing a sustainable energy future for all.