Sr Claims Case Manager - PECO (Hybrid) - Military Veterans

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?
Primary Purpose

PRIMARY PURPOSE OF POSITION

Protection of the Company's assets to include our self-insured retention of $10 Million through the execution and management of field investigations of bodily injury, property damage and company damage incidents to include high profile cases with significant monetary exposure. Establish appropriate reserves on cases in accordance with established accounting principles. Analyze liability and evaluate financial risk to the company in high complexity injury and large property damage losses. Make presentations to Senior Management regarding investigations with high impact potential. Temporarily fill in for the Manager Claims Case Management on an as needed basis. Prepare written reports and case analysis as required. Support the loss prevention process with analytical data. Note: Position may be required to work extended hours for coverage for storms or other energy delivery emergencies.

• Perform and coordinate field investigation of property damage, bodily injury, automobile accidents, environmental and company damage incidents that involve liability issues for the company. Respond to and coordinate the investigation of major incidents (gas explosions, fires, electrocutions) including significant company damage events on a 24-hour basis. Meet with customers/claimants, witnesses, etc. to obtain facts of incidents. Evaluate damages, make liability determinations, analyze losses and where warranted develop a settlement strategy and negotiate a cost effective settlement. Retain experts, lead and conduct site inspections with experts and company counsel. Coordinate and manage litigation brought against the company. (70%)
• Prepare written investigation reports, letters and other documents including discovery responses. (10%)
• Provide 24/7 on call emergency response (5%)
• Provide educational services to internal and external constituencies. (5%)
• Assist in the training of new E02 Claims Case Managers. (5%)
• Serve on root cause investigation teams to provide the Claims viewpoint in these activities. (5%)

JOB SCOPE

• Protection of company assets (through proper investigations)
• Minimize Company Liability exposures (effective settlements and claim denials)
• Customer/client satisfaction while balancing effective claim performance
• Contribute to company performance through amounts collected (Financial Recovery field investigations).
• Effective financial management (adequate reserving and payments)
• Self motivated requiring minimal supervision and an ability to handle a heavy case load.

Bachelor's degree and 4-7 years of relevant investigative, claims or insurance experience, OR in lieu of a Bachelor's degree, 6-9 years of business experience, at least 6 of which must be relevant investigative, claims or insurance experience.

10 years of relevant investigative, claims or insurance experience.

• Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $83,200.00/Yr. - USD $124,800.00/Yr.
• Annual Bonus for eligible positions: 15%
• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more