Management Coordinator - Military Veterans

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .


JOB DESCRIPTION SUMMARY
Performs various tasks and activities to provide administrative and clerical support to department(s) and/or managers.

JOB DESCRIPTION

Essential Responsibilities:

1. Supports the Executive Assistant in ensuring that the office facilities are in working condition, including all office equipment, upkeep of office and kitchen supplies, and acts as liaison between the Company and vendors for repair, equipment maintenance.

2. Maintains calendars for meetings, events, and other appointments, schedules appropriate meeting rooms/locations and time, and resolves scheduling and other conflicts as necessary to ensure effective use of time and resources. Also responsible for the planning, preparation, budgets or any other items related to events and meetings.

3. Responsible for managing the sponsorship program which involves vendor communication related to joining the local sponsorship program, tracking vendor payments, contact information and follow up to confirm participation and receipt of all funds.

4. Collects and tracks all Greystar Gives monetary participation as well as volunteer hours for leadership and onsite team members. Prepares and distributes reporting monthly. Schedules volunteer opportunities with local charities, distributes the sign-up information and handles all communication between the team members and the local charity.

5. Makes travel arrangements for managers, team members, external consultants, visitors, and other dignitaries who have business with the Company by purchasing airline tickets, arranging hotel accommodations, and ensuring that materials and transportation or other resources are available at destination locations.

6. Prepares documents, letters, presentations, and other communication materials for internal distribution; types and spell-checks documents; creates graphs and other displays; complies with document retention policies and acts as liaison for questions related to communication.

7. Reviews and/or assists in preparing expense reports for certain managerial personnel by analyzing and evaluating information, reconciling receipts and supporting documentation, and coordinating with Accounts Payable as necessary to discuss issues, answer questions, or provide additional information as necessary.

8. May handle incoming and outgoing mail ensuring timely distribution of incoming mail, screening and sorting priority from non-priority items as directed, and preparing overnight and special mail delivery packages.

9. May act as first point of contact for visitors and callers to the department by answering telephone, welcoming visitors, and addressing caller and visitor needs. Responsible for handling the Resident Hotline and General Voicemails daily and distributing them to the appropriate team members.

10. May coordinate the review process and ensures the timely distribution of all monthly reporting by working closely with the Regional Property Manager and Community Manager to meet deadlines as outlined by the management

agreement.

11. May assist in the due diligence and property take over process by working on file audits, unit walk inspections, market surveys and other required items requested by internal and external clients.

Other Responsibilities:

1. May be required to assist with special projects and/audits as required by leadership. Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

Organizational Responsibilities:

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).

• Identifies areas for improvement and offers suggestions to improve efficiency and productivity.

• Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Working Conditions:

• Incumbents work in an office environment.

Physical Demands:

• Incumbents must be able to view computer screens and other electronic equipment, paper reports, and journals for extended periods of time where visual strain may result.

• Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to ten (10) pounds independently and twenty-five (25) pounds with assistance.

• Rare or occasional travel may be required to attend business meetings, training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Required Licenses or Certifications:

• None.

Knowledge, Skills, Abilities:

• Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity; act as first point of contact for internal team members and external visitors to the Company; and answer questions related to department operating policies.

• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.

• Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use. (If in a support role for Property Management, Property management system experience is preferred.) Must be proficient in all Microsoft Software Programs. Excel proficiency should be at least an intermediate level. Advanced preferred.

• Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems.

• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.

• Employment history that demonstrates the application and usage of administrative, secretarial, or office support skills demonstrating capability of providing administrative and clerical support.

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Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions : In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions : In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.