Business Intelligence Architect - Computing and Technology Services | Duquesne University - Military Veterans

POSITION SUMMARY:

The Business Intelligence Architect I is responsible for supporting the process of evaluating, modeling, and visualizing data to support decision making.  Through reporting, analysis, and data visualization, this position supports varied operational and functional business processes and participates in discussions around reporting requirements and data visualizations.  Creating reports and assisting with the maintenance of the Cognos enterprise reporting and analytics environment is also a primary responsibility of this position.  The Business Intelligence Architect I will work as a part of a team and collaborate with peers and customers to support the creation of a streamlined analytic and reporting environment that will meet decision support and reporting objectives.

DUTIES AND RESPONSIBILITIES:

Evaluates business processes and identify opportunities to enhance delivery of information for decision making using data visualization. Develop reports using business intelligence tools adhering to established frameworks and standards. Support report authors with data analysis and design and the development of dashboards and reports, leveraging enterprise tools.  Follow report request and approval procedures and ensure authorized use of data in report requests. Maintain confidentiality when working with University data. Conduct individual and group training to enhance data and technical literacy. 

Supports application installations and upgrades and develop documentation and training materials to educate the user community.  Work with Database Administrators to test enhancements to the operational data store and incorporate changes into the Cognos framework.  Monitor tools and infrastructure to ensure the availability and performance of developed reports and dashboards.

Assists in implementing data management and business intelligence practices that streamline information delivery.  Promote the definition and implementation of strategic, data-driven roadmaps.

Adheres to published policies regarding security and support and enforce security procedures at all times.  Assist in the identification, investigation, and mitigation of security risks. 

Participates in departmental change management process.  Ensure that proper change management and change controls are executed and adhered to. REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree in information systems, information science, computer science or a relate field from an accredited institution

Minimum 2 years of experience in working with business intelligence and data analytics tools (PowerBI, Tableau, etc.)

Preferred qualifications:

Master’s degree in information systems, information science, computer science or a relate field from an accredited institution.

Alternately, the successful candidate may possess any equivalent combination of experience and training, which provides the knowledge, skills and abilities required to perform the essential job functions. This includes, but is not limited to, the following:

The ability to effectively communicate issues and results, verbally and in writing, is required

The ability to use effective time management skills, including prioritizing multiple tasks

The ability to initiate and follow through with work responsibilities and to meet deadlines

The ability to establish and maintain effective working relationships with the University community

Self-motivated & analytical with ability to work in a collaborative team environment

Organizational and project management skills

The ability to support and contribute to the departmental project and portfolio management processes by developing project charters and updating project tracking documents

Utilize University ticketing system to communicate, prioritize, and document statuses of business intelligence requests and projects

Enter service requests and work with vendors to support issues.  Conduct independent research as applicable

Critical thinking, decision making, and researching skills in order to analyze a question or problem and reach a solution

The ability to identify and escalate reporting/Business Intelligence related issues

The ability to help support and maintain an enterprise analytics and reporting application

The ability to help support the maintenance, development, and delivery of solutions that lead to business value

Experience developing reports and data visualizations using tools such as Power BI, Tableau, or Cognos

Commitment to the University’s values of diversity, equity and inclusion, and recognition of the importance of treating each individual with dignity and respect consistent with the University’s Mission.  Demonstrated experience with, and understanding of, the broad diversity of the University community (students, faculty, staff and others).

Ability to establish and maintain effective working relationships with the University Community.

Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.  The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.