Sr Field Service Technician - Military Veterans
at Honeywell
Join a team recognized for leadership, innovation and diversity
As a Sr Automation Technician - Fire and Security here at Honeywell, you will play a critical role in providing advanced technical support and expertise for our fire and security solutions. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business. You will report directly to our Field Service Engineering Manager, and you'll work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
KEY RESPONSIBILITIES
Troubleshoot and resolve complex technical issues for our fire and security solutions
Provide advanced technical support and expertise for our fire and security solutions
Collaborate with cross-functional teams to ensure successful implementation of our solutions
Conduct training sessions for customers and field service technicians
Stay updated with industry trends and advancements, and provide recommendations for improvement
BENEFITS OF WORKING FOR HONEYWELL
Benefits Medical, Vision, Dental, Mental Health
Paid Vacation 401k Plan/Retirement Benefits (as per regional policy)
Career Growth
Professional Development
YOU MUST HAVE
Minimum of 6 years of proven experience in field service engineering, with a focus on fire and security solutions
Strong technical knowledge and expertise in fire and security technologies
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
Experience in project management and execution
Strong customer focus and ability to build and maintain relationships
WE VALUE
Experience with Honeywell fire and security systems
Strong customer service and communication skills
Ability to work well under pressure and in fast-paced environments
Willingness to travel and work flexible hours
Additional Information
- JOB ID: req478748
- Category: Customer Experience
- Location: Phoenix,Arizona,United States
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Phoenix, AZ
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