Service Writer Dispatcher - Military Veterans

AppleOne is proud to present:
We are looking for a sharp Service Coordinator to join our team. Stable company with family oriented environment. This Service Writer/Dispatcher will communicate directly and work closely with the Service department, technicians, and customers regarding pending, ongoing, and completed service jobs.

Duties include:
- Initiating services and repairs by ascertaining performance problems and services requested.
- Verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
- Developing estimates by costing materials, supplies, and labor.
- Auditing MSP work orders for last labor date and communicate to customers about current ongoing repairs.
- Serving as an assistant in the department to help with tasks that require further updating or managing in multiple systems.
- Assisting in processing warranty and fleet packets.

Qualifications:
1-2 years of service experience in material handling, automotive, or heavy machinery industries
Must maintain the highest standards in safety practices and policies.
Computer proficiency and experience with Excel and Word required.
Communication skills, both oral and written, must be above average.
Must have excellent attention to detail and follow through on jobs.
Technical, leadership and service experience preferred.

Please submit your resume today as we are urgently looking!

EEO/AA Employer/Vet/Disabled.





The Know Your Rights poster is available here:


https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf





The pay transparency policy is available here:


https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf





For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.





We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.





AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.


https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf





We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


#1001

Experienced (Non-Manager)