Operation Manager, 2nd Shift - Military Veterans

Akima Facilities Operations (AFO) is looking for a Operation Manager to work in Bethesda, Maryland.  To join our team of outstanding professionals, apply today!

Serves as the main custodial representative for evening shift at National Institutes of Health, Bethesda, Maryland Location. Scheduled Work hours: 2pm -10:30pm. Coordinates with Project Manager, Custodial Supervisors for all night shift custodial operations.

 

 

 

Responsibilities

• Acts independently through a working schedule of building reviews to monitor the level of janitorial and custodial services provided to the client. 
• Responsible for daily oversight of the quality assurance program as it relates to all services required under the contract.  
• Initiates, revises and maintains quality documentation, procedures, manuals and specifications.
• Performs quality control inspections on a daily basis using a mix of: one hundred (100%) percent inspection, random sampling and periodic evaluation. 
• Ensures all Acceptable Quality Levels are being met as outlined in the contract’s “Required Performance Metrics Table”
• Creates reports and work tickets to be distributed internally as well as to the customer through “Otuvey” Software System
• Follows up on and re-inspects unacceptable inspection results
• Ensures all deliverables required per the contract are created, maintained and submitted prior to deadline.  
• Maintains working business relationships with customer(s).
• Schedules and chairs regularly occurring meetings with contractor’s personnel and customer(s).
• Oversees and performs OSHA compliance and inspections. Creates reports and deliverables as necessary.
• Oversees and performs Safety compliance and inspections. Creates reports and deliverables as necessary.
• Schedule, coordinate and perform (as necessary) trainings for onsite personnel as it relates to all functions of companies training program (e.g.- OSHA, Safety, security, policies and procedures, technical trainings)
• Assist the Project Manager and Assistant Project Manager, Custodial with administrative functions.
• Supervises site efforts to develop and improve operations through efficient and effective integrated processes, common management processes/services to leverage organization resources.
• Reviews, analyzes, and prepares reports, records, and directives, and confers with managers to obtain data required for planning activities.
• Supervises operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets.
• Develops and evaluates personnel to ensure the efficient operation of the function.
• Leads and directs the work of other employees.
• Supervisors typically have authority for personnel decisions related to hiring, performance, and disciplinary actions of subordinate employees.

Qualifications

• Must have a minimum of three (3) years of increasingly responsible quality management experience
• Must have a minimum of one (5) years of custodial experience
• Must have experience in LEED certified facilities
• Must have a minimum of one (3) years’ experience working within government facilities
• Must have knowledge of OSHA safety regulations and chemical handling/storage procedures.
• Must have intermediate or greater proficiency in the use of computers and Microsoft Office suite. 
• Must have a minimum of a High School Diploma or equivalent
• Must have the ability to work independently without direct supervision
• Must have reliable transportation to perform daily site visits at various VA locations.
• Core business hours are 2:00pm-10:30pm; however, due to the nature of this position we require a candidate that can adjust their work schedule to ensure night shift employees receive the leadership required. Work hour flexibility is needed based on business needs and customer expectations.
• Must have Microsoft Office (Outlook, Word, and Excel) skills.
• Reports to work each day and on time.
• Completes tasks in an efficient manner.
• Must comply with proper safety policies and procedures as required (i.e. when using cleaning chemicals, reporting incidents, etc.).
• Provides excellent level of customer service to both internal and external customers.

Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)

$62,752.24 - $106,832.63
Benefits Description

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees.
Job ID

2025-15470
Work Type

On-Site
Company Description

 

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AFO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs.

As an AFO employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.