Guest Services Agent-Homeowners Association - Military Veterans
at Aimbridge Hospitality
Job Summary
On Call position to cover Monday and Tuesday night shifts. The Guest Services Agent provides shuttle services CPR/First Aid postal services and property monitoring. The Guest Services Agent is responsible for assisting all elements of the Property Services Departments housekeeping maintenance front desk and others as assigned. This is a full-time customer facing role that requires frequent communication and collaboration with customers managers and vendors.
Responsibilities
QUALIFICATIONS:
- Minimum two years administrative experience.
- Proven Customer Service experience required.
- Outstanding communication and interpersonal abilities (People skills positive phone/email etiquette writing skills service-oriented diplomatic and occasionally shows the ability to be firm with tact)
- Inventory management
- Excellent organizational skills/aptitudes
- Motivated and self-driven
- First point of contact in handling customer inquiries
- Handles a variety of reporting tasks
- Conducts snow removal
- Drives maintains and service shuttle vans
- Maintain tools and equipment for maintenance and repairs
- Provide Postage services
- Assist colleagues whenever necessary
- Primarily On-Call although infrequent extended hours may be required
- Other duties as assigned.
Eagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Redmond, OR
Impactful connections, great experiences, and positive opportunities are core to our culture of shared success. It’s about belonging, and it is the foundation of our Values and our identity. Everyone has a place at Aimbridge Hospitality. It’s why we support an inclusive workplace with team members as diverse as the properties we operate. And it’s reflected in the encouragement and support we build into all that we do. Together, we open our doors with a welcoming spirit so that every associate and person we serve has a place to belong.
Aimbridge Hospitality is a place for growth. People come here and grow with us. Associates can join at any level and rise to be their best while helping to define hospitality with a global leader. Here, people can learn while they earn with some of the best team members around. We encourage our talent to become better and grow every day by providing access to the training and technology they need to shine.
What We Do
We are passionate about connecting great people to great experiences in exciting destinations. And with more than 1,500 hotels in over 20 countries, we’ve mastered the art of connection. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other – for our customers and our team members.
If you’re ready to grow, learn and connect with a team of dynamic colleagues with a passion for excellence, come on in, the door’s open.