Field Service Manager - Military Veterans

Position Overview

Power your future with Qualus in our Specialized Field Service department as a Field Service Manager! The Manager of Field Services will be accountable for leading and directing project teams within a defined Field Services region of Qualus. This position will report directly to the Area Manager. Where an Area Manager's assigned region inhibits proper team and client support due to geography or other reasons, a Manager of Field Services position may be created to bridge that gap. A person in this role will provide an appropriate level of support for a defined group of teams within a geographic area, as ordained by the Area Manager of that region.

Responsibilities

• (LMA) Lead, Manage and Hold Staff Accountable.
• Act as extension of Area Manager to implement Field Services Organizational Policies & Strategies
• (EMR) Ownership of assigned Service area Safety Performance
• Perform Quality Safety and Human Performance Observations in the field
• Mentor and lead field service supervisors and staff
• Provide scheduling oversight for projects in assigned region
• Collaborate with training team to provide training program in assigned region, internal and external
• Establish project control to ensure projects remain within budget
• Execute effective weekly level 10 meeting attendance on behalf of Area Manager as needed
• Establish effective and healthy Client Relations
• Assist / Write estimates and respond to bids for assigned region/clients as needed
• Collaborate with recruiting and make hiring decisions for the assigned region
• Assign projects to field service staff
• Organize and facilitate regular team meetings within the MoFS area, and effectively raise awareness of issues for resolution and communicate organizational updates and resolutions effectively through the assigned region
• Other responsibilities and assignments as may uniquely arise within the region.
• Collaborate and drive activities with sales and account management to meet resource utilization targets.

Qualifications

• Bachelor's degree Electrical Engineering or related field, or technical certification/licensure is desired
• 5 or more years of experience in a Protection and Control Testing and Commissioning Field Role or Apparatus Testing and Repair Field Role
• 5 or more years of experience in management, within the energy sector
• Experience is desirable in any of the following related areas: substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, Project Management, Power Systems, Power Generation, or Utility Management
• Excellent demonstrated communication (verbal and written), people, and organizational skills
• Demonstrated successful experience in field supervision and leadership to guide and direct employees to successful outcomes for project execution.
• Strong leadership and interpersonal skills to manage employee relations and change management initiatives.
• Strong technical understanding of protection and control fundamental concepts and/or electrical apparatus and test practices for electric utilities and power systems.
• Safety, Quality and Human Performance focused
• Valid driver's license and a good driving record

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Company Overview

Qualus is a leading pure-play power services firm and innovator at the forefront of the energy transition and transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has nearly 1,600 professionals, with offices throughout the U.S. and Canada.

EEO

It is the policy of Qualus to provide equal employment opportunity to all individuals regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by state or federal law. We embrace the diversity of our workforce, are strongly committed to this policy, and believe in the concept and spirit of the law.

Qualus is committed to assuring that:

All recruiting, hiring, training, promotion, compensation, benefits, and other employment-related programs are provided to all persons on an equal opportunity basis without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, and any other characteristic protected by state or federal law.

All personnel actions such as demotions, transfers, leaves of absence and other forms of leave, layoffs, recalls, training, and participation in social and recreational programs are administered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by state or federal law.

All employment decisions are based only on valid job requirements.

The Company will take affirmative action regarding the employment of applicants and employees.

Applicants and employees shall not be subject to harassment, intimidation, threats, coercion, discrimination, or retaliation because they have engaged in any of the following activities: filing a complaint with any local, state, or federal agency; assisting or participating in any investigation, compliance evaluation, hearing, or other activity related to the administration of the provisions of any local, state, or federal law, rule or regulation, including affirmative action or equal opportunity laws; opposing any act or practice made unlawful by the provisions of any local, state or federal law, rule, or regulation, including, affirmative action or equal opportunity laws; exercising any right protected by any state or federal affirmative action or equal opportunity law. Among the affirmative action laws noted here are Executive Order 11246, the Vietnam Era Veterans Readjustment Assistance Act, and Section 503 of the Rehabilitation Act of 1973.

Human Resources has the responsibility for monitoring the Company's equal opportunity and affirmative action practices. Department heads are responsible for assuring full compliance with this policy in their respective areas. All employees are responsible for supporting the concepts of equal opportunity and affirmative action, and for assisting the Company in meeting its objectives in these areas.

Qualus maintains affirmative action plans (AAPs) for minorities, women, veterans, and individuals with disabilities. Qualus has programs in place to measure the effectiveness of the Company's affirmative action programs and to otherwise evaluate the Company's efforts to provide equal opportunity and affirmative action to employees and applicants. Any questions regarding the Company's AAPs are to be directed to Human Resources. Those who wish to view the AAP narrative for individuals with disabilities and veterans, contact the Human Resources department during normal working hours.