Policy Search Supervisor- Claims Operations - Military Veterans
at Combined Insurance
KEY OBJECTIVE:
The Policy Search Team Supervisor for the Brandywine Group of Insurance and Reinsurance Companies ("Brandywine") will need to provide policy search support for the department. The successful candidate will show the managerial aptitude necessary to lead others within the policy search team.
MAJOR DUTIES & RESPONSIBILITIES
Learn and execute the duties and responsibilities of a Brandywine policy search team member and support the Brandywine Operations Manager. Position will report to the Brandywine Operations AVP.
The responsibilities will include, but not be limited to
- Learn corporate background, history, various data sources, follow policy and procedures to perform investigative steps needed for detailed, comprehensive policy search requests needed by claims and legal staff
- Provide accurate policy search testimony for depositions
- Evaluate processes for improvement opportunities
- Support team member hiring and retention as well as providing coaching to support learning and development.
- Complete metric reports and communicate with Brandywine Operations Management
- Execute objectives under guidance of Brandywine Operations Management team and Legal
- Ability to quickly comprehend and retain new knowledge and skills
- Desire for Continuous Learning to expand expertise, develop new skills and professional growth
- Ability to lead and influence with and without direct authority
- Comfort executing within a matrixed management structure
- Strong Analytical, Research, Decision Making and Problem-Solving skills using an organized, logical approach
- Intellectual curiosity and detail-oriented nature while being adaptable
- Ability to effectively manage multiple tasks and priorities
- Strong verbal and written communication skills
- Ability to provide positive customer service
- Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behaviors, and efforts to achieve goals and objectives
Qualifications
- 3-5 years people and process supervision
- Property & Casualty Insurance knowledge helpful
- College degree preferred
- Proficient in the use of Microsoft Word, Excel and Outlook
- SQL Database experience preferred
Richmond, IN
There are hundreds of insurance companies for you to consider when searching for an insurance career, so why should you choose Combined Insurance? A position with Combined Insurance is much more than just an insurance job - we believe it is the opportunity of a lifetime.
We're a leader in the supplemental insurance industry with a rich history, a solid financial base and a bright future ahead of us. We offer exciting insurance careers with unlimited potential for growth and a merit-based system of advancement.
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